Oak Digital Solutions

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Marnhull Messenger Column October 2024 STAYSAFEThis month QR code, pension and bank scams.QR CodesQuick Response Codes (...
12/10/2024

Marnhull Messenger Column October 2024

STAYSAFE

This month QR code, pension and bank scams.

QR Codes

Quick Response Codes (more commonly known as QR codes) are two-dimensional barcodes that provide a link to an online destination such as a website, app or download link. They are hyperlinks in image form.

To use a QR code point your phone camera at the shape and your device will act as a scanner. A message with a clickable link will pop up on your mobile, allowing you access to a website with more information.

Anybody can create and share a QR code using a mobile app or website. As QR codes become more prevalent. Cybercriminals have already begun to exploit them by embedding malicious links in them. In recent months councils around the UK including Dorset have reported that fake QR codes have been stuck on their parking signs as part of termed “quishing” scams. The codes lead drivers to a fraudulent website where, instead of paying for their parking, the driver actually shares their payment details and information with scammers.

If you notice a QR code has been stuck on a parking meter don’t use it. If you have any concerns, call the car park provider’s phone number instead.

Pension Scams

The insurance company LV have released some worrying research findings. approximately one in seven – or 7.3 million – UK adults have been the subject of an attempted pension scam in the past 12 months. These people were encouraged via unsolicited calls, texts and emails to transfer or release money from their pension.
The research was conducted as part of the LV= Wealth and Wellbeing Research Programme, a quarterly survey based on the responses of 4,000 people.

The City of London Police’s National Fraud Intelligence Bureau revealed that there were almost 100,000 victims of pension and investment fraud between 2020 and 2023, with victims typically losing an average of £26,773 to scammers.

How to spot a pension scam:

• Pension cold calls are illegal. Assume that any unsolicited calls are from a scammer. The same goes for emails, text messages or visits. A legitimate company will never call you out of the blue.

• Asking you to make a quick decision is always a warning sign of any type of scam. Paperwork sent to your door by courier for a signature 'to speed things up' should always ring alarm bells.

• Promising low risk and high returns. Scammers may promise high rates of return on your money, If it sounds too good to be true, it probably is.

• Beware offers of a ‘free pension review’. Companies offering free reviews won’t be authorised and investments sold as part of a review will be dubious at best or an outright scam.

• Avoid companies providing ‘help’ to release cash from your pension. You can only take money from your pension when you’re 55 or older, except in certain cases, such as poor health. You may be liable to a hefty tax bill if you release money earlier.
Bank Scams

I’m aware of several people who have lost money due to bank scams recently. One of the most worrying is where you receive a call pertaining to be from your bank’s security department. They tell you that fraudsters have attempted to access your account but were stopped by bank security. They then ask for your help to ensure your account is fully secured. This is simply an attempt to gain information from you which they will then use to try to access your account. These scammers rely on instilling fear in those they target in the hope that they will be encouraged to give information away.

If you ever receive a call, e-mail or text of this kind and are concerned just contact your bank directly on the phone number on your bank card or statement.

Prof BC is currently hosting two evenings of storytelling magic theatre offering two unique programs at Jeff McBride 's ...
28/09/2024

Prof BC is currently hosting two evenings of storytelling magic theatre offering two unique programs at Jeff McBride 's Magic and Mystery School in Las Vegas.

M.R. James Ghost stories

and his Magic of Charles Dickens.

I'm extremely proud to be his webmaster.

www.bl-literarymagic.com

LOCAL, FRIENDLY IT HELP AND TRAINING Rated 5* on Google by my customersI'm Chris Walton I'm based in Marnhull and cover ...
06/08/2024

LOCAL, FRIENDLY IT HELP AND TRAINING

Rated 5* on Google by my customers

I'm Chris Walton I'm based in Marnhull and cover all surrounding villages and towns.

I can help with solutions for a wide variety of home technology problems not just computers and laptops.

I also provide friendly, patient one to one training at your own pace, in your own home and at a time that is convenient for you.

I can help with Computers, Mobile Phones, e-mails, Online Banking and Shopping, Tablets, Laptops, Online Forms & Applications, Scanners, Printers, Wi-Fi, Smart TVs, Digital Cameras, Digital Radios, e-book readers, Dash-Cams, Car Technology, Smart Speakers and much more.

I am fully insured and have been DBS checked.

Oak Digital Solutions is a dementia friendly business.

You can find out more on my website at:
www.oakdigitalsolutions.co.uk
You can contact me on 07758 032062
by e-mail: [email protected]
Or message me here.

As a Silver Surfer myself (someone aged 50+ who regularly uses the internet) I provide friendly, local, patient IT help ...
31/05/2024

As a Silver Surfer myself (someone aged 50+ who regularly uses the internet) I provide friendly, local, patient IT help and training for those like me who were born in the last millennium and still remember fax machines, dial up internet, rotary phones and having to turn the TV channels over manually.

I won't bamboozle you with jargon and I won't leave you confused and confounded by techno-babble.

l can come to your house, at your convenience to help tame your technology or train you to make the most of your gadgetry.

From setting up iPads, laptops, mobile phones and smart speakers to installing and navigating you around iPlayer, Amazon or Netflix.
From helping to set up and use e-mails and online banking to online shopping and discovering your ancestry.

Whatever technological issues you need help with don't hesitate to give me a call on:

07758 032062

e-mail me at:

[email protected]

Visit my website at:

www.oakdigitalsolutions.co.uk

Or connect via my LinkTree:

www.linktr.ee/oakdigitalsolutions

I love building websites and I love magic. So it was an absolute honour and pleasure  to be asked to build and manage a ...
28/04/2024

I love building websites and I love magic. So it was an absolute honour and pleasure to be asked to build and manage a website for American magician, actor, author and inventor of wonders - Professor Brian Jay Corrigan.

The Belles - Lettres Literary Magic website is now live at:

18/04/2024
As a Silver Surfer myself (someone aged 50+ who regularly uses the internet) I provide friendly, patient IT help and tra...
18/04/2024

As a Silver Surfer myself (someone aged 50+ who regularly uses the internet) I provide friendly, patient IT help and training for those like me who were born in the last millennium and still remember fax machines, dial up internet, rotary phones, Ceefax and having to turn the TV channels over without a remote.

I won't bamboozle you with jargon and I won't leave you confused and confounded by techno-babble.

l come to you, at your convenience to help sort out your IT issues, tame your technology or train you to make the most of your gadgetry.

From - Setting up iPads, laptops, mobile phones, routers, printers and smart speakers. To - Helping you navigate your way around iPlayer, Amazon or Windows 11.

Or - Showing you how to confidently use e-mails, online banking, online shopping or discovering your ancestry. And sorting out issues with your accounts, e-mails or curmudgeonly apps and programmes.

Patient training at your own pace and in your home.

Whatever technological issues you need help with don't hesitate to give me (Chris) a call on: 07758 032062

e-mail me at: [email protected]

Or message me here.

Find out more about me on my website: www.oakdigitalsolutions.co.uk

Marnhull Messenger ColumnApril 2024The 112 emergency telephone serviceThis month instead of the doom and gloom of scams ...
15/04/2024

Marnhull Messenger Column

April 2024

The 112 emergency telephone service

This month instead of the doom and gloom of scams I have an example of digital technology that could potentially save a life.

Mobile phones have become an indispensable tool in our daily lives, serving many purposes beyond just communication. Yet one crucial feature they offer remains unknown by many.

The 112 emergency telephone service serves as a single point of contact for emergency assistance across the European Union, including the United Kingdom. Unlike traditional emergency numbers such as 999, which is specific to the UK, 112 is universal and can be dialled anywhere within the EU on a mobile phone.

But more than that, 112 is a very special number because it's pre-programmed into every SIM card and mobile phone, and it initiates a call in a completely different way to the normal calls that you make on a mobile phone.

If you are in a location that doesn’t appear to have a signal from your own network and you dial 112 your mobile phone will automatically try to connect to any other networks that are available in the area if yours is not strong enough. In the UK, there are four mobile operators that own the mobile network infrastructure. Known collectively as the ‘big four’, they are Vodafone, EE, O2 and Three.
There are numerous other mobile phone providers that are called mobile virtual network operators (MVNOs). Instead of owning their own mobile infrastructure, they operate by renting space (piggybacking) off the big four’s networks.

When you dial 112 your mobile phone will try all the big four networks until it finds one strong enough to make an emergency call. Even if a network appears to be busy (when you get that continuous pulse tone or your phone says, “network busy”) the network will attempt to prioritize your 112 call and override the busy network.

Dialling 112 will also override most mobile phone security systems which means that you can usually dial 112 on someone else’s phone even if you don’t know their pin. If your phone is a pay-as-you-go phone and it has no credit left it should still dial 112 and, in some modern smartphones, even if there isn't a SIM card inside you can still dial 112 to connect you to the emergency services. Calls to 112 are free.
Not only is 112 available everywhere in the European Union it is also available in America, Australia, Canada, India and Pakistan. In fact, there are 70 countries worldwide where it's available.

When you call 112 wait for one minute for it to connect. If it doesn’t then it’s possible that there’s only one cellular mast in the area and your head is blocking the signal to your phone. If on your first attempt, you don’t get through turn 180 degrees and try again. If after two attempts, you still can’t get through on 112 try to send a text message to 112 instead. If you are anywhere in the United Kingdom the emergency services stand a good chance of getting it.

There are two reasons for that: A text is a tiny packet of information that takes just a few milliseconds to transmit so even if you only get a signal intermittently it should still go through. Even if a network is really congested text messages use a different bandwidth which has a lot more capacity than the one used for voice calls. Ensure that your text details who you are, where you are, what the incident is and how many people are hurt. Wait three minutes to get a text back from the emergency services.

To use the text service on 112 you have to be pre-registered. To do this just create a text with the word “register” and send it to 112 – it’s perfectly safe to do this. You should get an automatic reply. You need to read all of that message and then reply with the word “yes”. You should then get a “success” reply telling you that your mobile has been registered and that’s it….you’re all set up!

About Me

I'm Chris Walton, I live in Marnhull, and I can help with many of the problems that people experience with personal and home technology. I have over 35 years' experience teaching people of all ages and all skill levels to use a wide variety of gadgetry and software both in the workplace and at home. I provide patient and friendly training carried out at your own pace, in your own home and at your convenience.

You can find out more at www.oakdigitalsolutions.co.uk

My quick guide to choosing the best mobile phone network:
14/03/2024

My quick guide to choosing the best mobile phone network:

I'm regularly asked about the best mobile network in a particular village or town. Unfortunately it's not quite as simple as one network being good and another being bad in a specific town, village or even street. You can't even assume that your reception will be the same as your neighbours.Many peo...

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