Fresh Nous

Fresh Nous New thinking and practical action for your business. Digital marketing services to help you drive sa

Fresh Nous is an innovative and creative marketing, social media and PR agency. We’re passionate about providing practical marketing solutions for our clients that deliver real return on investment. We’ve got over 30 years’ experience in business to consumer and business to business marketing across a wide range of industries including; utilities, retail, healthcare and the voluntary sector. Fresh

Nous works with a wide range of businesses both large and small. Getting to know your customers and their needs is our priority and we use that to unlock the marketing opportunities for your business and ensure you’re perfectly positioned to maximise on these.

We aim to go above and beyond to deliver what our clients really need. Here’s what Suzanne from Curo Chartered Accountan...
08/09/2020

We aim to go above and beyond to deliver what our clients really need.

Here’s what Suzanne from Curo Chartered Accountants had to say about working with us.

Chartered Accountants

⭐️🌙WE LOVE MAGIC⭐️💫
07/09/2020

⭐️🌙WE LOVE MAGIC⭐️💫

It's time to celebrate some local heroes with the .The Fresh Nous team are looking forward to celebrating all the compa...
04/09/2020

It's time to celebrate some local heroes with the .
The Fresh Nous team are looking forward to celebrating all the companies who have gone above and beyond to support others in the local community. As well as individuals who have also gone the extra mile.

04/09/2020

Amazon – the Queen of digital transformation took on the challenges of being a business during Covid and smashed it.

Well, that’s what the FN team think anyway!

How did they smash it? When the world came to a halt, Amazon still delivered grass seed to bored homeowners, notepads to worn down parents and the odd bottle of Southern Comfort to Mr Fresh Nous.
The sand for the sandpit may have gone from delivered on your doorstep the next day to 5-7 days but while their customers’ expectations adapted so did Amazon, prioritising triage and rapid responsiveness to meet customer needs, they focused their warehouses on priority items only but set clear expectations which they attempted to overdeliver on and recognised the shift from importance of speed to availability.

Take a look at some of our Amazon lock down purchases and feel free to share yours – we found it an enlightening exercise to do, especially in front of our colleagues!!

WOW - WHAT A WEEK!We're bursting with pride to be a UK Customer Experience Awards 2020 finalist.Nominated for B2B Custom...
02/09/2020

WOW - WHAT A WEEK!

We're bursting with pride to be a UK Customer Experience Awards 2020 finalist.

Nominated for B2B Customer Experience SME we're overjoyed our passion is (potentially!) going to win us an award.

The company we're keeping is also quite incredible.

There will be socially distanced champers all round!!


It’s an honour to be shortlisted for the Compassionate Customer Care award by the Herefordshire and Worcestershire Chamb...
01/09/2020

It’s an honour to be shortlisted for the Compassionate Customer Care award by the Herefordshire and Worcestershire Chamber of Commerce.

During difficult times we have prided ourselves on supporting our customers however we can.

Recognising they are in different industries, with different challenges, at different growth stages, we have provided bespoke solutions to help enable them to help their customers.

We’re extremely grateful to be recognised for this and hope we can continue to stay close to our clients and help however we can.

& Worcestershire Chamber of Commerce

Yay! 🥂
31/08/2020

Yay! 🥂

With millions of people forced to stay home and endless redundancies being made we wanted to share our story with you ...
28/08/2020

With millions of people forced to stay home and endless redundancies being made we wanted to share our story with you to perhaps inspire you to step outside your comfort zone and do something you’ve always really wanted to do.

After way too many years in the corporate world, we decided to take everything we knew and start a Marketing Agency.

Not even sure where our first client was coming from, we tried all the ‘tricks in the book’. We networked, we advertised, we social media’d.

Then one day a chat with someone we knew about something we felt passionate about resulted in our first client. The local council ran a festival and our natural enthusiasm landed us a job – and from there, as they say, the rest is history.

Our advice would be to never underestimate the network you already have. People you know, know people – and if you’ve done a great job, they’ll recommend you. Your network then widens and so does your business.

Take the leap of faith because… mighty oaks from little acorns grow! 🌳

Who doesn’t love a Thank You? 🙌🏻The simple things often make a big difference.The best brands have customers who celebra...
26/08/2020

Who doesn’t love a Thank You? 🙌🏻

The simple things often make a big difference.

The best brands have customers who celebrate the wins and forgive the mistakes, watch out for our customer experience tips to help you build a loyal base of fans.

👫🏼🧍🏾👭👬🧍🏼‍♂️👩🏼‍🤝‍👨🏿👫👭🏾👭🏼👩🏼‍🤝‍👨🏻🧍🏻‍♀️

We are lucky to work with some brilliant brands. Here’s what Liz from The H Suite had to say about working with us.The H...
25/08/2020

We are lucky to work with some brilliant brands.
Here’s what Liz from The H Suite had to say about working with us.

The H Suite Edgbaston

Address

9a Grainger Building, Street Martins Quarter
Worcester
WR12DA

Opening Hours

Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Friday 9am - 5:30pm

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