07/01/2026
The most strategic entrepreneur I met this year wasn’t a CEO.
She was a tomato seller in Makola!!
A few months ago, I sat in a glass boardroom with a business owner.
Beautiful office. Stylish logo. Good product.
When I asked for their:
– customer database
– pricing strategy
– sales process
– Standard Operating Procedures
They looked at me and said, “Edwin, we’re not that big yet. Those things are expensive.!”
The same week, I was in a busy market in Accra, doing some research.
One market woman opened a small notebook and calmly walked me through her “system”:
• She saves a fixed amount every day before she spends.
• She knows her high-margin products and pushes them at peak hours.
• She rearranges her goods based on customer flow and weather.
• She tracks regular customers by name and preference.
• She has clear rules for credit, discount, and stock replacement.
To be sincere most of our mothers have used this system to take care of us from childhood to tertiary care and for some even till date.
No MBA.
No fancy software.
But she had what many SMEs don’t: strategy, frameworks, and discipline.
That day, something clicked deeper than usual for me.
Our problem is not “lack of resources”.
Our problem is the belief that strategy is a luxury for big companies.
Here’s what I tell every founder, manager, and SME owner:
1️⃣ If a structureless business grows, it collapses under its own weight. (Just as the bible mentioned, Luke 14:28-30, where Jesus asks, "For which of you, intending to build a tower, does not first sit down and calculate the cost to see if there is enough money to finish it?"
2️⃣ A simple SOP is more valuable than an expensive office.
3️⃣ Your “framework” can start on paper: how you sell, serve, price, follow up, and decide.
4️⃣ Systems are not documents for donors; they are tools for survival and scale.
If market women can build living frameworks around a wooden table, no registered company has an excuse.
Be honest with yourself:
What is one system (sales, customer care, finance, operations) you know you must document this month if you truly want growth and stability?
Share it in the comments, or send me a message if you want help turning your everyday hustle into a clear, scalable strategy.
I’m Edwin Dela, your Brand Strategist, Growth Strategist, consultant and speaker.