26/11/2022
ThinkTANK - Limited Lifetime Warranty
👉THINK TANK WARRANTY
👀Designed and built by craftspeople with a deep pride in workmanship, backed up by specialists with a commitment to service and support.
👉THINK TANK – LIMITED LIFETIME WARRANTY
👀At Think Tank, we build our products for the daily impacts of travel and demands of working professionals over extended periods of time. We build many of our products with user replaceable parts to keep your bag going for years. But everything does eventually wear out, so we warrant our products against defects in material or workmanship for the life of the product. Damage due to normal wear and tear, the natural breakdown of materials over time, accident, improper care, or negligence is not covered by our warranty.
👉Customer Service
👀We are committed to supporting our customer and will do everything we can to keep your Think Tank bag going for years. If there is a defect in the materials or workmanship, notwithstanding age and wear and tear, we will repair or replace the product at our discretion. Many of our products include parts that can be replaced by the user.
👉WHAT IS NOT COVERED BY THE WARRANTY?
👀Damages not covered are those resulting from abuse, normal wear and tear, cosmetic issues that do not affect the functionality of the bag, and accidental damage. Any damage to or loss of contents of a bag, loss of use, loss of time, or similar expenses are not covered. Unless a product is designed and stated to be machine washable, use of washing machines can result in damage not covered by our warranty. Dryers are never recommended, and damage will not be covered under the warranty.
👉HOW TO SUBMIT A WARRANTY CLAIM
👀If you have any problems with the product, please contact us for return authorization at [email protected] before sending the product to us. We will evaluate the product. We will either repair or replace the product (at our option) if the damage is covered by the warranty. If your product was purchased outside of the United States, please contact the authorized Think Tank Photo distributor for your country.
👉WHAT IS NORMAL WEAR AND TEAR?
👀It is the expected and inevitable damage that occurs as a result of normal use and or aging of a product. Damage from normal wear and tear should not render your product unusable during a reasonable product life cycle, but it should be noted that textile-based products should not be expected to perform indefinitely at the same level as when they were originally purchased. Usual wear and tear not covered by the product lifetime warranty include changes in color, abrasions, and general breakdown of materials over time. Some examples of common wear and tear include color fading from sun exposure, worn elastic, and fabric wear, especially in high wear areas such as corners, worn hook and loop, and worn shoulder or back padding. Some examples of accidental damage are rips or cuts in fabric, animals chewing or clawing on our products, as well as damage arising from airline abuse such as broken handles or damaged/cracked wheels.
👉WHAT DOES LIMITED LIFETIME, MATERIAL, COMPONENT, AND DEFECT MEAN?
👀Defects in materials, components, or workmanship are covered for the lifetime of the product. Materials and components refer to zippers, buckles and fabrics, etc. Workmanship refers to seams and construction. Damage due to normal wear and tear such as rips, tears, abrasion or UV degradation, misuse or neglect is not covered under our warranty policy. LIMITED LIFETIME simply means that your product is not immortal and that the warranty is limited to conditions and warranty details described within this warranty statement.
👉NEED REPLACEMENT PARTS?
👀We also offer replacement parts for many of those broken and missing buckles, straps, divider, wheels, and handles. Please contact the Think Tank authorized distributor in your country to begin a warranty claim and to find replacement parts. To find your local distributor click here or contact us at [email protected].
👉保修條款以英文爲準
👉THINK TANK – 有限終身保修
👀在 Think Tank，我們針對旅行的日常影響和長期工作的專業人士的需求打造我們的產品。我們製造的許多產品都帶有用戶可更換的部件，可以讓您的包經久耐用。但所有東西最終都會磨損，因此我們保證我們的產品在產品使用壽命期間不會出現材料或工藝缺陷。由於正常磨損、材料隨時間自然損壞、事故、護理不當或疏忽造成的損壞不在我們的保修範圍內。
👉客戶服務
👀我們致力於為我們的客戶提供支持，並將竭盡所能讓您的 Think Tank 包經久耐用。如果材料或工藝存在缺陷，儘管存在老化和磨損，我們將自行決定維修或更換產品。我們的許多產品都包含可由用戶更換的部件。
👉什麼不在保修範圍內？
👀不包括因濫用、正常磨損、不影響手袋功能的外觀問題以及意外損壞造成的損壞。包內物品的任何損壞或丟失、使用損失、時間損失或類似費用均不在承保範圍內。除非產品設計並聲明可機洗，否則使用洗衣機可能會造成不在我們保修範圍內的損壞。絕不推薦使用烘乾機，損壞不在保修範圍內。
👉如何提交保修索賠
👀如果您對產品有任何問題，請 在將產品發送給我們之前通過[email protected]聯繫我們以獲得退貨授權。我們將評估產品。如果損壞在保修範圍內，我們將修理或更換產品（由我們選擇）。如果您的產品是在美國境外購買的，請聯繫您所在國家/地區的授權 Think Tank Photo 經銷商。
👉什麼是 正常磨損？
👀這是由於產品的正常使用和/或老化而發生的預期和不可避免的損壞。正常磨損造成的損壞不應導致您的產品在合理的產品生命週期內無法使用，但應該注意的是，不應期望基於紡織品的產品可以無限期地保持與最初購買時相同的水平。不在產品終身保修範圍內的常見磨損包括顏色變化、磨損和材料隨時間的一般損壞。常見磨損的一些示例包括因日曬而褪色、鬆緊帶磨損和織物磨損，特別是在高磨損區域，例如角落、磨損的鉤環和磨損的肩墊或背墊。意外損壞的一些示例包括織物撕裂或割傷、動物咀嚼或抓撓我們的產品、
👉有限的使用壽命、材料、組件和缺陷是什麼意思？
👀材料、組件或工藝方面的缺陷在產品的整個生命週期內都得到保障。材料和組件是指拉鍊、帶扣和麵料等。工藝是指接縫和構造。由於撕裂、撕裂、磨損或紫外線降解、誤用或疏忽等正常磨損造成的損壞不在我們的保修政策範圍內。有限壽命僅僅意味著您的產品不是永生的，並且保修僅限於本保修聲明中描述的條件和保修詳細信息。
👉需要更換零件？
👀我們還為許多損壞和丟失的帶扣、帶子、分隔器、輪子和手柄提供更換零件。請聯繫您所在國家/地區的 Think Tank 授權經銷商以開始保修索賠並查找更換零件。要查找您當地的經銷商，請單擊此處或通過[email protected]與我們聯繫
詳情👇👇👇👇👇 👇👇👇
📧 email: [email protected]
📞Tel/ 📲Whatsapp: +852-51133543
