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Monday 10:00 - 17:00 Tuesday 10:00 - 17:00 Wednesday 10:00 - 19:00 Thursday 10:00 - 19:00 Friday 10:00 - 19:00

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Cross Media Marketing Ltd.

隨著互聯網普及化，網絡營銷已成為大勢所趨。為方便消費者使用網絡搜尋?

03/06/2022

祝大家端午安康 ️🎉

23/03/2022

🤔 Why Use WhatsApp Bot?
WhatsApp is one of the most popular messaging programs on the planet, with over 2 billion users worldwide. It may be found in more than 180 countries and 60 languages. Furthermore, 1.6 billion people use WhatsApp on a monthly basis. As a result, 65 billion WhatsApp messages are transmitted each day.
So, in a nutshell, you should use WhatsApp because your clients are already there, waiting for you to send them a message. Aside from that, because WhatsApp is utilized by so many people all over the world, you can contact any possible client using it.

Here are the ten most important reasons to have a WhatsApp bot for your business:
Customer service time and money can be saved
✦ Increase your sales
✦ Increase the number of leads
✦ Instead of days, respond in seconds
✦ Available throughout the clock, at any location
✦ Send customers personalized messages in real-time
✦ Messenger apps (such as WhatsApp) are becoming increasingly popular
✦ People are receptive to the use of chatbots
✦ Internally, your organization can use chatbots
✦ Make a statement in the crowd (aka, not many businesses use chatbots yet)
Welcome Inbox，Free consultation 👉 https://m.me/cmmarketing.hk
🖥 : www.cmmarketing.hk
📞 : 852 34883072
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20/03/2022

🤔 What is a live chat AI tool?
A live chat AI tool is a program used within a website or mobile app that provides a human-like chat experience to the customers on your chat window. By using technologies like natural language processing and leveraging semantics, KM tools understand the context of the query and source the most relevant information from the Knowledge base.
AI live chat tools are made in a way that they can resolve customer queries without any interference from a human agent. AI live chat tools are cost-effective and easy to scale. The typical function of a live chat AI tool is to answer the frequently asked questions and help users discover the right information in minimum time.
Welcome Inbox，Free consultation 👉 https://m.me/cmmarketing.hk
🖥 : www.cmmarketing.hk
📞 : 852 34883072
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18/03/2022

Dialogflow is a natural language processing (NLP) platform that can be used to build conversational applications and experiences for a company’s customers in various languages and on multiple platforms. The Google-powered product enables developers to create text-based and voice conversation interfaces for responding to customer queries in different languages.

For example, a company can use Dialogflow to create messaging bots that respond to customer queries in platforms like Alexa Voice Services (AVS), Google Assistant, Facebook Messenger, Slack and several other messaging integrations.
Dialogflow is the most common conversational tool used to create functionality for Google Assistant devices. The company was previously called API.AI and acquired by Google in 2016. It was then renamed Dialogflow.
Welcome Inbox，Free consultation 👉 https://m.me/cmmarketing.hk
🖥 : www.cmmarketing.hk
📞 : 852 34883072
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17/03/2022

6 Tips to Use Chatbot for Omnichannel Customer Engagement Strategy
The contemporary market is as much about customer service as it is about prices and products, with most consumers now agreeing that the experience itself is at least as relevant as more traditional elements of sales. If you want to compete in ecommerce, you’ll need to leverage omnichannel marketing in order to facilitate convenient engagement across a variety of channels.

While chatbots have been around for a long time, they have only recently been used in conversational marketing for commerce. In this article, we’ll cover some of the most important benefits of AI-based chatbots and go over 6 best practices for implementing chatbots in your customer service practices.

1. Reduce Your Support Workload
Contemporary chatbots can’t understand every question a customer might have, but they can go a long way toward minimizing the workload for your support team. This will free up time for them to respond to more complicated inquiries and help you provide responsive support without spending more money on customer service.

One easy way to reduce that workload is to have your chatbot provide resources from your Help Center or FAQ page. Companies spend far too much time and money talking to customers who could find the same answer somewhere on the website.

Chatbots are the perfect starting point for support interactions since they can filter out a high percentage of requests without ever having to involve a human customer service agent. Instead of taking up your support team’s time, these users will get a quick answer from the chatbot or at least an indication of where they can find an answer on your site.
Welcome Inbox，Free consultation 👉 https://m.me/cmmarketing.hk
🖥 : www.cmmarketing.hk
📞 : 852 34883072
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16/03/2022

️🎉 Why create your own WhatsApp chatbot?

If you have a very small clientele, you might be able to survive by manually responding to each message. But as your business grows, that will become harder.
However, even if you have a limited customer base, there is still one major problem with manually answering every question - a lack of speed.
Your customers will have to wait for you to get around to answering their questions. This means that more often than not, they won’t get an answer when they want it. That’s never a good idea.
If you’re into eCommerce or retail, that puts you in a more challenging position. 53% of online shoppers abandon their carts for lack of instant answers.
So, if you’re interested in having satisfied customers and protecting your carts from abandonment, you should create a WhatsApp chatbot for your business.
Welcome Inbox，Free consultation 👉 https://m.me/cmmarketing.hk
🖥 : www.cmmarketing.hk
📞 : 852 34883072
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01/03/2022

二月再見，三月你好！

28/02/2022

💢 Enhanced Customer Service
The WhatsApp chatbot platform is designed in such a way that it is integrable with CRM, ERP and various other business systems and enables seamless communication between businesses and customers. WhatsApp auto reply keeps you connected with businesses
Welcome Inbox，Free consultation 👉 https://m.me/cmmarketing.hk
🖥 : www.cmmarketing.hk
📞 : 852 34883072
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26/02/2022

🤔 What is a WhatsApp Bot?
A WhatsApp bot provides customers with a real-time automated conversational experience directly on the messaging app, using WhatsApp Business API integration. Chatbots on WhatsApp can be rule-based (composed of decision-tree-type interactions offering more structured experience) or NLP-based (using natural language processing for more or a more human conversational effect).
👍 The major advantages of a WhatsApp chatbot include:
Being able to communicate with the customer base promptly and asynchronously (at a time most convenient to the customer);
Getting in touch with customers without forcing them out of their comfort zone (via an app they use daily);
Delivering a personalized experience with every interaction thanks to accurate user history and data collection.
Besides customer support, a WhatsApp bot can be used for sales and lead generation, product promotion/recommendation, customer engagement and feedback, booking, internal company communication, and so forth.
Industries most likely to profit from a WhatsApp chatbot include real estate, travel & hospitality, finance, education, online retail and likely any type of subscription-based business.
Welcome Inbox，Free consultation 👉 https://m.me/cmmarketing.hk
🖥 : www.cmmarketing.hk
📞 : 852 34883072
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24/02/2022

🤖 Chatbot 聊天機械人是什麼？

Chatbot 是一個模擬真人對話的 AI 程式，有些機械人能夠分析高自由度的語句，但有些僅能透過一問一答逐步解決客戶問題
像 FB Messenger、Whatsapp、網站客服、Instagram機械人能以對話方式，自動協助用戶完成問題的解決。而對企業來說，採用 Chatbot可以在同一個時間同時處理多人的問題，效率極高同時成本極低，只要開始將邏輯設定好，安排到合適的網頁上，相當於就安排好一個專屬的客服、業務、銷售人員隨時待命協助處理網頁上各種任務，幫助用戶找到答案。
不管機械人呈現的形式是哪種類型，你都要先確定使用 Chatbot 聊天機械人的目標是什麼！
再來才是選擇 Chatbot 聊天機械人的型態，讓 Chatbot 的存在能夠實際為你帶來價值！
快！我們一起由零開始起動！
歡迎 Inbox，免費諮詢👉 https://m.me/cmmarketing.hk
🎁 於 2022 年 3 月 31 日前成功開戶 :
【1】可享有「八折」優惠
【2】免費 Google Map 設定一次 (價值 HK$500)
【3】名額有限，先到先得 ﹗
【4】優惠受條款約束，折扣優惠不適合外端廣告費。
💢 歡迎聯絡查詢 💢
🖥 : www.cmmarketing.hk
📞 : 852 34883072
🇫 : https://m.me/cmmarketing.hk
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#廣告無效果 |

21/02/2022

20/02/2022

𝔸𝕝𝕝-𝕚𝕟-𝕆𝕟𝕖 𝕄𝕖𝕤𝕤𝕒𝕘𝕖 𝕀𝕟𝕓𝕠𝕩
𝘌𝘯𝘨𝘢𝘨𝘦 𝘸𝘪𝘵𝘩 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴 𝘢𝘯𝘺𝘸𝘩𝘦𝘳𝘦, 𝘢𝘯𝘺𝘵𝘪𝘮𝘦 𝘣𝘺 𝘮𝘢𝘯𝘢𝘨𝘪𝘯𝘨 𝘵𝘩𝘦𝘪𝘳 𝘤𝘰𝘯𝘷𝘦𝘳𝘴𝘢𝘵𝘪𝘰𝘯𝘴 𝘧𝘳𝘰𝘮 𝘺𝘰𝘶𝘳 𝘸𝘦𝘣𝘴𝘪𝘵𝘦, 𝘮𝘦𝘴𝘴𝘢𝘨𝘪𝘯𝘨 𝘤𝘩𝘢𝘯𝘯𝘦𝘭𝘴 𝘭𝘪𝘬𝘦 𝘍/𝘉 𝘔𝘦𝘴𝘴𝘦𝘯𝘨𝘦𝘳, 𝘐/𝘎, 𝘞𝘩𝘵𝘴𝘈𝘱𝘱 𝘧𝘰𝘳 𝘣𝘦𝘵𝘵𝘦𝘳 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘢𝘯𝘥 𝘮𝘰𝘳𝘦 𝘴𝘢𝘭𝘦𝘴.
💢 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗲 𝗪𝗲𝗯𝘀𝗶𝘁𝗲 𝗮𝗻𝗱 𝗦𝗼𝗰𝗶𝗮𝗹 𝗰𝗵𝗮𝗻𝗻𝗲𝗹𝘀
💢 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗣𝗿𝗼𝗳𝗶𝗹𝗲 𝗮𝗻𝗱 𝗦𝗵𝗼𝗽𝗽𝗶𝗻𝗴 𝗕𝗲𝗵𝗮𝘃𝗶𝗼𝗿𝘀
💢 𝗧𝗲𝗮𝗺 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵 𝗖𝗵𝗮𝘁 𝗦𝘁𝗮𝘁𝘂𝘀
💢 𝗛𝘂𝗺𝗮𝗻-𝗯𝗼𝘁 𝗵𝗮𝗻𝗱𝗼𝗳𝗳
💢 𝗖𝗼𝗺𝗽𝗹𝗲𝘁𝗲 𝗦𝗲𝗮𝗿𝗰𝗵𝗮𝗯𝗹𝗲, 𝗙𝗶𝗹𝘁𝗲𝗿𝗲𝗱 𝗯𝘆 𝗖𝗵𝗮𝗻𝗻𝗲𝗹 & 𝗧𝗮𝗴
💢 𝗦𝗮𝘃𝗲𝗱 𝗥𝗲𝗽𝗹𝘆 (𝗖𝗮𝗻𝗻𝗲𝗱 𝗠𝗲𝘀𝘀𝗮𝗴𝗲)
Welcome Inbox，Free consultation 👉 https://m.me/cmmarketing.hk
🖥 : www.cmmarketing.hk
📞 : 852 34883072
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Address

Flat 1719, 17/F, Beverley Commercial Center, 87-105 Chatham Road
Hong Kong

Opening Hours

Monday	10:00 - 17:00
Tuesday	10:00 - 17:00
Wednesday	10:00 - 19:00
Thursday	10:00 - 19:00
Friday	10:00 - 19:00

Website

https://www.cmmarketing.hk/

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