11/09/2020
Job Title: Desktop Support Engineer | IT-help Desk Engineer | IT-Executive
Salary: 14000 To 16000
Experience: 1 year to 4 Year
Location: Sardar Mall, Nikol Road, Bapunagar, Ahmedabad.
Responsibilities:
- Windows OS installation & troubleshooting -: windows 7, windows 10
- LAN -: installation - (Crimping-RJ-45, Punching-CAT-6, switch mounting)
- IP ADDRESS: IP-V4 configuration in windows client OS
- Antivirus: Installation configuration, exclude files, scanning, virus remove
- Maintain installed PCs, networks, Printer installation and sharing, Folder Sharing
- Installation of Hardware parts like Ram, PCI card, Processor | Projector Settings: - on-off, source change, screen resolution settings
- On call and Remote Support: VNC, RDP, Any desk, TeamViewer |internet Explorer 11: Active X settings
- Outlook and thunderbird email client configurations, installation and mounting of L2 network switch
- Network troubleshooting: cable connectivity tracing, identified the internet related problem and solution
- Active Directory: Taking user in domain, remove user profile, drop user or rejoin with domain
- To provide desktop support in supported organizations within the agreed SLA.
- Softphone installation configuration, VoIP, Headphone (Call Center Support)
- Wan Router Configuration: Wi-fi, ADSL brands like DLINK, TPLINK, NetGEAR ETC
- Antivirus:-Client Server knowledge (Escan SBM, Quick heal server client)
- Basic Knowledge of windows Server (Files Server sharing and permission in windows)
- CCTV - DVR and camera checking.
- Conduct remote desktop troubleshoot to end-users along with documentation ticket maintenance
- UPS Related basic knowledge
Send your CV to [email protected]