08/11/2021
The job of a account servicing person is to be able to solve problems, offer simple solutions.
It is also their ability to bring out the best in other people. This by not claiming rigid ownership to the idea they might come up with but sharing that idea with the client, the creative people along with other pieces of information that add up to that idea ask them what do they think about it? This way others feels comfortable and like working with such servicing people.
The job of a account servicing person is to be useful. To be useful means, to be able to make meaningful connections between brands, people and the media in the real world. For this, they need to go out in the real world and experience it on a day to day basis. Because that is when the subconscious mind of a person is more powerful and active than their conscious mind. So, from the point of view of having ideas, being able to solve problems, coming out with interesting, new ways of looking at existing or old data, it is vital that a account servicing person for some amount of time everyday learn to drop the subject, just go away, do something else being away from the brand on hand, its category, client and in the end when they come back to work, the answer to the problem they are trying to solve would come to them naturally. Because, this way one opens up their mind to more interesting solutions.