17/01/2022
The core key roles and responsibilities are:
To find fresh sales opportunities through inbound calls, outbound cold calls, or email.
In the Tele calling job, the individual needs to answer the queries of the customer by understanding their need and requirements.
To route opportunities to the concerning department for further development and deal closure.
To connect with the potential customer or the businesses via telephone to promote products or services or to for charitable causes.
To ask for orders over the telephone for goods and services.
To explain the benefits of the products or services to potential clients.
To deliver the scripted sales pitch to the customer and to adjust the same as per the specific individuals.
To provide pricing details of the products or services.
To get customers details that include names, addresses, phone numbers, etc. for further process.
To record the reaction of the customer for the products or services including their details.
To take the orders of the product over the telephone accurately.
To direct the leads to the field sales team when required
To retain the customer in case of dissatisfaction with the products or services.
To maintain service quality by following the standard norms of the company.
To maintain the database by entering, verifying, and backing up data in the computer system.
