Eta Carina Etiquette Studio

12/03/2024

I am delighted to share that I've recently become a certified facilitator!

Gratitude to Surekha Ritesh, Mya Kwan, Regina Fernandes for being the catalysts to pursue this certification. And special thanks to Chami Coomasaru for facilitating the session with energy and compassion

This marks a significant milestone in my professional journey, and I'm excited to shed light on the inspiration behind .

is more than just a movement; it's a global initiative that empowers individuals, including those from underrepresented groups, to embrace and celebrate their achievements boldly.

At its core lies a 90-minute workshop, open to all, facilitated by passionate facilitators worldwide

The driving force behind my desire to become an facilitator stems from recognizing the power of -celebration amidst societal norms that often discourage self-promotion. From syndrome to , many of us find it challenging to share our successes openly.

By amplifying stories and research on the transformative power of self-promotion, we want to inspire every single person to share their accomplishments.

𝗪𝗵𝘆 𝗶𝘀 𝘁𝗵𝗶𝘀 𝗶𝗻𝗶𝘁𝗶𝘁𝗮𝘁𝗶𝘃𝗲 𝘀𝗼 𝗶𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁?

1️⃣ It drives and by amplifying the voices of underrepresented groups, fostering in workplaces and beyond.

2️⃣ It boosts and -confidence by encouraging individuals to articulate and celebrate their achievements authentically.

3️⃣ It enhances 𝘁𝗲𝗮𝗺 𝗰𝗼𝗵𝗲𝘀𝗶𝗼𝗻 and communication quality, building and fostering a culture of empowerment.

The impact speaks volumes: has touched the lives of over 500,000 participants and 1300 companies across 180 countries. The statistics are compelling:

✅ 82% feel more confident
✅ 89% are more active in self-promotion
✅ 49% achieve job/career growth

As I embark on this exciting journey, I invite you to join me in celebrating achievements, challenging perceptions, and fostering a culture of and .

I'm eager to connect with fellow advocates and explore ways to amplify our impact together.

Drop me a message—I'd love to hear your thoughts !

09/03/2024

28/09/2023

I've had the privilege of facilitating the first cohort for the Ready, Set, Sell program with Riti Menda of RM Approach.

We delved deep into the foundations of , using the direct selling approach, and what a fantastic journey it has been!

From building the bedrock of self to become exceptional salespeople, to mastering the process, our focus has always been on putting the customer first, embodying Hoteliering best practices every step of the way.

Heartfelt gratitude to the terrific participants who dedicated their time to invest in their learning. It was truly wonderful to witness the exchange of experiences among participants hailing from diverse locations, including Sri Lanka and Nepal. Thanks to technology, the world of learning has become smaller, and our global community stronger.

Our gratitude to Akshay Varma who supported us through this learning journey.

And to Vasudev Maheshwari (VDM) for being a super host, handling all the vagaries of technology through the sessions

Here's to continuous growth, learning, and putting our customers at the heart of everything we do! 🌍💼🤝

03/03/2023

Proud to be a woman supporting many other women.... Together we shall all make a strong, independent and sustainable world

16/02/2023

How To Think Before You Speak
Use the T.H.I.N.K. acronym.
The T.H.I.N.K. acronym is easy to remember when you want to put your best foot forward in a conversation.
T for true: Is what I am about to say honest and factual?
The easiest way to lose the respect of others is to recite information that you know to be untruthful. Don’t make things up, embellish, or tell lies. Be honest and upfront in your interactions.
H for helpful: Is what I am about to say helpful?
If the intention behind your words is not to be helpful or give resources, they are totally unnecessary. You can be of value to others by offering assistance or information in their time of need.
I for inspirational: Is what I am about to say inspiring?
One thing you can give to others at no cost to you is inspiration. Whether it’s a compliment [or some encouragement during tough times] motivating others is always a recipe for wonderful relationships.
N for necessary: Is what I am about to say really necessary?
Next, ask yourself if the words you want to say add anything good to the conversation. Things like criticism, negativity, unsolicited advice, and gossip should never be a part of a productive conversation.
K for kind: Is what I am about to say coming from a kind place?
You know what they say — if you don’t have anything nice to say, don’t say anything at all. The same points can be made with kind words, and they’ll likely be more readily received.

https://www.yourtango.com/self/how-to-think-before-you-SPEAK

16/02/2023

How To Think Before You Speak

Use the T.H.I.N.K. acronym.

The T.H.I.N.K. acronym is easy to remember when you want to put your best foot forward in a conversation.

**T for true: Is what I am about to say honest and factual?**

The easiest way to lose the respect of others is to recite information that you know to be untruthful. Don’t make things up, embellish, or tell lies. Be honest and upfront in your interactions.

**H for helpful: Is what I am about to say helpful?**

If the intention behind your words is not to be helpful or give resources, they are totally unnecessary. You can be of value to others by offering assistance or information in their time of need.

**I for inspirational: Is what I am about to say inspiring?**

One thing you can give to others at no cost to you is inspiration. Whether it’s a compliment [or some encouragement during tough times] motivating others is always a recipe for wonderful relationships.

**N for necessary: Is what I am about to say really necessary?**

Next, ask yourself if the words you want to say add anything good to the conversation. Things like criticism, negativity, unsolicited advice, and gossip should never be a part of a productive conversation.

**K for kind: Is what I am about to say coming from a kind place?**

You know what they say — if you don’t have anything nice to say, don’t say anything at all. The same points can be made with kind words, and they’ll likely be more readily received.

https://www.yourtango.com/self/how-to-think-before-you-speak

16/02/2023

“Without Gala, Dalí would be as much of a genius as he is, but he would be living in a hovel full of lice and candle drippings. He would be a disaster, half mad, half an illuminate. It was she who brought me out, introduced me to a life of triumph.”

📸: Photo Robert Descharnes / © Descharnes & Descharnes Sarl

23/11/2022

The greatest lesson I have learned from introverts is the power of silence.
Here is a very interesting article on the benefits of silence.
https://psychcentral.com/.../the-hidden-benefits-of...

18/11/2022

"Price is what you pay, Value is what you get" - Warren Buffet
In sales training, most often this question comes up - how to handle price objections.
The same question comes up in a different form when I coach women who run their own businesses - "what shall I charge? I feel that I am too expensive and I will lose the business" or " the client felt I am too expensive and they can't afford me"
Many things contribute to this - Our fear of rejection, feeling we are'nt good enough, not being able to pay bills, even our own relationship with money, feeling that we will be perceived as greedy for asking for too much, not being as successful as someone we admire - all makes us do work at a discounted price. Then we crib and rationalise - "oh at least I am doing some work. At least my bills are being paid. chalo, kuch kaam to mil raha hai"
But, for how long? When will you start valuing yourself, your efforts? Are you rationalising and making excuses to avoid exploring how much effort and work you have put in all this time?
Think of it like this - as a doctor or healer you have studied and practised different modalities for months and years so when I come to you with a problem you know which modality to use. YOU know what will work best for me.
As a trainer or teacher you know what is the best option for training to make me confident. As a therapist or counsellor you know which approach will work best.
As a designer or interior decorator you will be able to give me the best advice on how to maximise the space in my home ( very essential in our matchbox homes of Mumbai!)
So when I am paying you, I am paying for all those months and years of effort you have put in to give me a solution in 30 or 60 or 200 minutes... It's the years of distilled wisdom which you are sharing with me. For me it's 30 minutes, but for you it could be 10 years of study.
So when you are thinking about yourself and your business, product or service, do think about what value you are bringing to your clients lives before you decide to give discounts and free stuff.
Let it be an intentional decision - Based on what you feel is your value, based on your goals and priorities.

19/10/2022

Some of us may have dreams, goals, purpose -‘lakshya’ which seem small or irrelevant to others.

Maybe we don’t want to be well known or famous or change the entire world. That doesn’t make us unambitious or purposeless
Perhaps our purpose is to change or add value to one life or one family by being a mother or sister or wife or friend or even a stranger listening to someone share their story of happiness or grief

29/09/2022

“Sometimes letting things go is an act of far greater power than defending or hanging on”

While coaching a young manager recently I observed in our conversations that she constantly worried about work incidents in the past. When we explored what she could do going forward she came up with solutions but every time we spoke after that the same pattern would emerge. She was stuck on what had happened and was unable to just let go.

While speaking to a good friend the same pattern emerged. She had solutions but was unable to let go and would spend time talking about what happened and how she felt. And it was the same conversation again and again

When my father passed way some years ago I would wake up feeling numb and unable to explain why I was in a dream like state all the time. I was in denial of the reality of what had happened I discovered later when I started reading and speaking to counsellors about dealing with death of a loved one.

A coachee who lost a family member to addiction was grieving and blamed the doctors for his death. He refused counselling saying it was of no use to him.

The Kubler Ross curve is used to explain how we deal with change. It’s called the change curve and is used in organisation studies. It was created by a psychologist who studied terminally ill patients and the pattern of how we as humans deal with change.

It’s a very useful tool for identifying what stage we are at and to make efforts to move to the next stage. What efforts can we make?

Well first and most important - forgiveness and self compassion.

This curve can help you identify the various stages of where you are and where you can go. When I read about this curve I realised that so many of us are stuck and have not moved on. It’s a wake up call when you realise that you are holding on to so much

Here is a link to some information on the stages

https://www.psycom.net/stages-of-grief

What stage are you at?

What action can you take to move to letting go? What resources or help do you need to move on?

Because only when you let go can you grow.