24/08/2026
AI can scrape competitive pricing, synthesise published reports, and map executive movements in hours instead of weeks.
So does primary research still matter?
More than ever. AI works with data that's already published. It cannot access your top customer's quiet evaluation of your competitor, your engineers' real reason for planning to resign, or whether your shopfloor genuinely feels safe reporting a near-miss. That intelligence exists only in people's minds and the only way in is to ask, with the right methodology and the right credibility to earn an honest answer.
We use AI to sharpen our fieldwork. We still believe the truth comes from people.
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