IFF International

IFF International IFF International is a specialized agency in CATI surveys. We conduct more than 800000 phone interviews every year.

FFIND is a specialized agency in Data Collection. In 1993, Tom Abele founds his first small data collection company for telephone market research in Germany. The company grows and develops extensive know-how for international projects. In the year 2003 Tom has an inkling: he realizes that he has to open call centers in the main countries of Europe. 2005 Tom meets Ennio Armato, a young enfant prodi

ge of market research, and they open the Italian office. In 2010 they open the London office which quickly becomes the European base for important polls carried out in the EU on behalf of institutions in the US and other countries. In 2016 they launch an innovative startup called CubeSurvey that focuses on new digital technologies with the aim of developing new approaches in terms of sampling and methodologies. In 2020 Tom and Ennio realize that the market has definitely changed, also due to COVID-19, and they understand that the company must be ready for the future: analog is definitely becoming digital. Therefore, they start a company upgrade with a radical change of brand identity. The name FFIND reflects and inverts the old acronym IFF, as if the past looked in the mirror and saw the future. The 3 branches (London, Frankfurt, Palermo) are united under the new brand FFIND. Every year we manage over 300 studies, both online and offline, and interview over 1 million people for the most important research institutes.

09/09/2020

Our speech has been selected for the ESOMAR Insight Festival (September 14th-17th). The short movie we shot is broadcasted on September 15th.

The topic, as last year, is the pioneering methodology VAI, Voice Assisted Interview, that is using Alexa AI to interview respondents.

Take a look and register
➡️ http://bit.ly/ESOMARinsight

Enjoy

The Printemps des études 2020 this year will be digital and changes its name: it will be called Spring Box Event and wil...
23/06/2020

The Printemps des études 2020 this year will be digital and changes its name: it will be called Spring Box Event and will take place from June 23rd to 25th and the registration is free. To access the webinar program you need to register and we suggest you to do so because we will discuss crucial topics.

The Printemps des Études 2020 this year will be digital and changes its name: it will be called Spring Box Event and will take place from June 23rd to 25th and the registration is free. To access the webinar program you need to register and I suggest you to do so because we will discuss crucial top...

27/05/2020

Today at 5PM we are showing our video interviews from "Quarantine Voices" survey. Registration » https://zoom.us/webinar/register/WN_XdP5bgjjSLG2Ysd3kCBMKQ

Some of our best market research institutes created the questionnaire together.

BVA, CFI Group, Csa Research, Ergo research, Eumetra MR today will be at the webinar to present their analysis.

Expect the unexpected!

Will you join us on Zoom tomorrow?Let’s begin with Barbara Galli, and ending with interviews through TikTok
12/05/2020

Will you join us on Zoom tomorrow?

Let’s begin with Barbara Galli, and ending with interviews through TikTok

On the occasion of the International Market Research Day and the 2 weeks webinar on "Market Research at the time of COVID-19" organized by ESOMAR, we interviewed over 3,000 respondents in less than 24 hours to find out about people's feelings. Barbara Galli has a very long experience in the automoti...

These days more than ever companies need real data to make a fresh start, they need to sharpen the surveys and go straig...
02/05/2020

These days more than ever companies need real data to make a fresh start, they need to sharpen the surveys and go straight to the target. Smart devices like smartphones or smart speakers lead to the right target, fast and fun like Aston Martin Red Bull Racing. Is traditional market research the only way or what a company needs? It may be time to jump on a Red Bull.

In a moment like this we need to make a fresh start, and we should begin with market research. It has to be smart more than ever. When the Internet spread globally, market research made an important u-turn, from telephone to online quantitative research.

Artificial Intelligence in Market Research is not exactly a fresh news. For a few years now, we heard talking about Big ...
07/03/2020

Artificial Intelligence in Market Research is not exactly a fresh news. For a few years now, we heard talking about Big Data, Machine Learning, Social Listening, that are all data analysis tools which exploit, almost independently, “intelligent” algorithms that are able to become more intelligent with time. Yet nobody or at least very few people have already applied Artificial Intelligence of vocal assistants to market research.

In IFF International we deal with international CATI (telephone market research), but we also deal with CAWI (online surveys) using CubeSurvey method. The methodology I trust less is undoubtedly the Panel Research, mainly because respondents main aim is to accumulate points and and to convert them into rewards: they are likely to pretend to be who they are not and to answer questionnaires even if they are not qualified for them.

Continue...

Artificial Intelligence in Market Research isn’t exactly fresh news. For a few years now, we’ve heard talking about Big Data, Machine Learning, Social Listening, that are all data analysis tools which exploit, almost independent, “intelligent” algorithms that are able to become more intellig...

  New connections and innovation happening at IIeX Europe. Out booth is C4. Come and visit us to discover the new VAI (V...
25/02/2020

New connections and innovation happening at IIeX Europe. Out booth is C4. Come and visit us to discover the new VAI (Voice Assisted Interview using Alexa)

Un'occasione di incontri e innovazione: IIeX Europe. Il nostro stand è il C4. Vieni a trovarci per scoprire la nuova metodologia VAI (Voice Assisted Interview usando Alexa)

Indirizzo

Via Ercole Bernabei, 51
Palermo
90145

Orario di apertura

Lunedì 09:00 - 21:00
Martedì 09:00 - 21:00
Mercoledì 09:00 - 21:00
Giovedì 09:00 - 21:00
Venerdì 09:00 - 21:00

Telefono

+390917795050

Notifiche

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