07/03/2020
Artificial Intelligence in Market Research is not exactly a fresh news. For a few years now, we heard talking about Big Data, Machine Learning, Social Listening, that are all data analysis tools which exploit, almost independently, “intelligent” algorithms that are able to become more intelligent with time. Yet nobody or at least very few people have already applied Artificial Intelligence of vocal assistants to market research.
In IFF International we deal with international CATI (telephone market research), but we also deal with CAWI (online surveys) using CubeSurvey method. The methodology I trust less is undoubtedly the Panel Research, mainly because respondents main aim is to accumulate points and and to convert them into rewards: they are likely to pretend to be who they are not and to answer questionnaires even if they are not qualified for them.
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Artificial Intelligence in Market Research isn’t exactly fresh news. For a few years now, we’ve heard talking about Big Data, Machine Learning, Social Listening, that are all data analysis tools which exploit, almost independent, “intelligent” algorithms that are able to become more intellig...