11/09/2026
๐ฅ๐๐๐ ๐๐๐๐ก๐๐ก๐ ๐ง๐๐ ๐ง๐ฅ๐๐ฉ๐๐๐๐๐ฅ ๐๐ข๐จ๐ฅ๐ก๐๐ฌ | ๐ ๐ฆ๐ ๐ ๐๐ฅ๐๐๐ง๐๐ฅ๐ฆ ๐๐ข๐ก๐๐๐ฅ๐๐ก๐๐ ๐ฎ๐ฌ๐ฎ๐ฒ
What does it take to make a destination stand out in a world where travellers have more choices, more influence and higher expectations?
Speaking at the ๐ ๐ฆ๐ ๐ ๐ฎ๐ฟ๐ธ๐ฒ๐๐ฒ๐ฟ๐ ๐๐ผ๐ป๐ณ๐ฒ๐ฟ๐ฒ๐ป๐ฐ๐ฒ ๐ฎ๐ฌ๐ฎ๐ฒ, ๐๐๐ป๐ฒ, ๐๐๐ข ๐ผ๐ณ ๐๐ต๐ฒ ๐๐ฒ๐ป๐๐ฎ ๐ง๐ผ๐๐ฟ๐ถ๐๐บ ๐๐ผ๐ฎ๐ฟ๐ฑ (๐๐ง๐), highlighted the need for destination marketing to evolve with the modern traveller.
โ๐ง๐ผ๐ฑ๐ฎ๐โ๐ ๐๐ฟ๐ฎ๐๐ฒ๐น๐น๐ฒ๐ฟ๐ ๐ต๐ฎ๐๐ฒ ๐บ๐ผ๐ฟ๐ฒ ๐ฐ๐ต๐ผ๐ถ๐ฐ๐ฒ๐, ๐บ๐ผ๐ฟ๐ฒ ๐ถ๐ป๐ณ๐น๐๐ฒ๐ป๐ฐ๐ฒ ๐ฎ๐ป๐ฑ ๐ต๐ถ๐ด๐ต๐ฒ๐ฟ ๐ฒ๐
๐ฝ๐ฒ๐ฐ๐๐ฎ๐๐ถ๐ผ๐ป๐.โ
Her message was clear: ๐ฑ๐ฒ๐๐๐ถ๐ป๐ฎ๐๐ถ๐ผ๐ป ๐บ๐ฎ๐ฟ๐ธ๐ฒ๐๐ถ๐ป๐ด ๐ฐ๐ฎ๐ป๐ป๐ผ๐ ๐๐๐ผ๐ฝ ๐ฎ๐ ๐ถ๐ป๐๐ฝ๐ถ๐ฟ๐ถ๐ป๐ด ๐๐ต๐ฒ ๐๐ฟ๐ถ๐ฝ.
The experience must be considered from the moment a destination is recommended or discovered, through search and booking, transport, accommodation and activities, to payments, safety and finally departure.
Every touchpoint is an opportunity to build trust, create value and shape how a traveller remembers a destination.
For Kenya, this means thinking beyond attracting visitors and focusing on creating a destination experience that is ๐ฐ๐ผ๐บ๐ฝ๐ฒ๐๐ถ๐๐ถ๐๐ฒ, ๐๐๐๐๐ฎ๐ถ๐ป๐ฎ๐ฏ๐น๐ฒ ๐ฎ๐ป๐ฑ ๐ถ๐ป๐ฐ๐น๐๐๐ถ๐๐ฒ.
The bigger opportunity is to put the ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฎ๐ ๐๐ต๐ฒ ๐ฐ๐ฒ๐ป๐๐ฟ๐ฒ of destination strategy โ connecting people, technology, businesses and experiences to deliver a journey that makes Kenya not just a place to visit, but a place to remember.
๐ ๐ฃ๐ฟ๐ถ๐ฑ๐ฒ๐๐ป๐ป ๐ฃ๐ฎ๐ฟ๐ฎ๐ฑ๐ถ๐๐ฒ ๐๐ฒ๐ฎ๐ฐ๐ต ๐ฅ๐ฒ๐๐ผ๐ฟ๐ & ๐ฆ๐ฝ๐ฎ, ๐ ๐ผ๐บ๐ฏ๐ฎ๐๐ฎ
๐ฏ ๐๐ฟ๐ผ๐๐๐ต ๐ฏ๐ ๐๐ฒ๐๐ถ๐ด๐ป: ๐ ๐ฎ๐ฟ๐ธ๐ฒ๐๐ถ๐ป๐ด ๐ณ๐ผ๐ฟ ๐ฎ ๐๐ต๐ฎ๐ป๐ด๐ถ๐ป๐ด ๐๐ฐ๐ผ๐ป๐ผ๐บ๐