Adegs Research and Data Consultancy

02/11/2025

Where Human Interaction is needed in customer relations and services. AI shouldn't feature. According to an article by Flora An on 17th March 2025, published on the site Sobot.io titled 'AI CHALLENGES ON CUSTOMER SERVICES AND THEIR EFFECTS ON BUSINESS,' Her findings established that a lack of empathy and emotional intelligence in customer interaction has resulted in increased customer churning in most businesses that have adopted AI. Further findings indicated that most brands have adopted poorly built AI models that do not really align with their business culture and interaction language with their prospects.

22/06/2025

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29/05/2025

How best would your business improve if you really knew what your customers want, how they want it and when? Immanuel Indusa. .

25/10/2024

A wise man once said in Kenya people with little or no computer skills have authentic and verifiable computer certificates, diplomas, and even degrees.... But real Gurus Have no paper to show but a wide range of skills to offer.😁

04/08/2024

If the banks returned all the money they have kept for you, would you be stressed about where to keep it for safety?