20/03/2026
💡How to sell in correspondence
Today’s asynchronous culture of communication is changing the rules. No one expects an immediate reply, and everyone responds when they can. And with the advent of messaging apps in our lives, communication has changed. It’s now customary to give advance notice of a call and ask for permission. Instead of ‘talking right now’, we exchange brief messages at a convenient time.
This is particularly noticeable among the younger generation, according to experts at Halla Systems Korea. They find it easier to ask a question in a chat and not waste time on a phone call. For many, a phone call is stressful, an awkward and often uncontrollable format. People are willing to make purchases via messaging, even for large sums, sometimes without making a single phone call.
https://www.halla-systems.kr/en/blog/sell-in-correspondence