Pro Calls

Pro Calls Pro Calls provides a centralized location where agents answer calls and take messages according to your instructions. What is a call center?

It is a place where telephone calls are either placed or received in high volume for the purpose of customer service, technical support, sales, telemarketing or other specialized business activities. A call center is part of Customer Relationship Management (CRM), a business strategy that spans your entire organization, from the front office to the back office. We offer various phone services such

as:

Customer care: Customer service, help desk and hot-line. Sales and marketing: Telemarketing (selling on the phone), product launching, seminar invitation, sales lead generation, direct mail order tracking, as well as maintaining customers database information. Research and development: including market research, customer surveys and business development. Our Benefits:
-Proven experience
- Customized alignment and representation
- Strategic partner to manage all interactions
- Multichannel contact centers

Three fundamentals of success:

-Skilled and professional people
-Proven service delivery processes
-Integration of industry-leading technology

Results:
- Higher conversion rates
- Increased sales
- Improved customer experience
- Repeat purchases

Cost Reduction:

For a company to set up an internal call center, this means extra cost. The largest part of the cost goes into the required telephony technology. We are perfectly equipped and our state-of-the-art technology can handle 50 calls simultaneously.

22/12/2015

Our new communications solution : The Sv9100E from NEC
30/11/2015

Our new communications solution : The Sv9100E from NEC

NEC SV9100E Print Email UNIVERGE® - SV9100E - COMMUNICATIONS SOLUTION Pro Calls installed the UNIVERGE SV9100E Communications Server because it is a Unified Communications solution that is ideal for small and medium-sized businesses. Its intelligent design helps to solve today's communications c…

breakfast #😍
26/11/2015

breakfast #😍

24/11/2015

05/11/2015

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