SEIA CORP PTY LTD

08/02/2023

[email protected]
send your cv

SEIA Corp is looking for motivated and driven individuals for the role of Sales Rep\Call center agent.
𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
• Understand brands and business objectives
• Respond to multi-channel contacts from Customers that meets their expectations and ensure accurate records of all work undertaken through effective use of internal systems, adhering to procedure and quality standards
• Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem
• Contributing to a continual enhancement of customer service, by providing ideas and suggestions on how to improve procedures and develop the department
• Demonstrate a high level of competency with regards to the Contact Centre systems, company policies and procedures
• Respond to any technical, account related and promotional questions
• Complete accurate records of interactions and accounts, maintaining a detailed customer data base
• Identify areas and provide feedback where improvements could be made to enhance the customer experience.
𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀
• Experience in a Call Centre or a related field
• Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
• Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.
• Knowledge of management principles and familiarity with company products, services, and policies.
• Decisiveness and attention to detail.
• Proficiency with the necessary technology, including computers, software applications, phone systems, etc.
• Polite, professional phone voice.
• Fluency in English is essential
If you think that this would be the job for you please send CV to [email protected] or send us a message with your CV in messenger

07/02/2023

SEIA Corp is looking for motivated and driven individuals for the role of Sales Rep\Call center agent.
𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
• Understand brands and business objectives
• Respond to multi-channel contacts from Customers that meets their expectations and ensure accurate records of all work undertaken through effective use of internal systems, adhering to procedure and quality standards
• Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem
• Contributing to a continual enhancement of customer service, by providing ideas and suggestions on how to improve procedures and develop the department
• Demonstrate a high level of competency with regards to the Contact Centre systems, company policies and procedures
• Respond to any technical, account related and promotional questions
• Complete accurate records of interactions and accounts, maintaining a detailed customer data base
• Identify areas and provide feedback where improvements could be made to enhance the customer experience.
𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀
• Experience in a Call Centre or a related field
• Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
• Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.
• Knowledge of management principles and familiarity with company products, services, and policies.
• Decisiveness and attention to detail.
• Proficiency with the necessary technology, including computers, software applications, phone systems, etc.
• Polite, professional phone voice.
• Fluency in English is essential
If you think that this would be the job for you please send CV to [email protected] or send us a message with your CV in messenger

04/10/2022

Join our community today.
www.seiacorp.com

03/10/2022

The future of your company is in your hands 🙌🏽

Spend more time focusing on building your company while we take care of the development need ! 🫵🏼

30/09/2022

Waiting for brighter future of your business? Nothing comes by itself! Follow the course of time. In our one-stop-shop professional team will help you to beat your competition faster than you can even imagine.

26/09/2022

We bring structure and satisfaction when it comes to developing our clients success.

20/09/2022

Marketing of the future is one that requires a constant updating of the company.

Join us today in creating the future if your brand.

19/09/2022

Bringing high quality services worldwide.

16/09/2022

The computer was born to solve problems that did not exist before. 😉
-Bill Gates

14/09/2022

Delivering digital transformation with mobile apps that enable to do business - Anytime, anywhere.

13/09/2022

An efficient telecommunications network is the foundation upon which an information society is built!

-Talal Abu-Ghazaleh

12/09/2022

Want to join our fast growing community?
We are looking for motivated and hardworking sales agents.

Do you have sale skills of a shark?
Do you have strong work ethics?

If yes send your CV to us via email or by DM us!