Primal - Integrated Marketing Agency

Primal - Integrated Marketing Agency Primal is the marketing partner designed to meet the needs of brands today. Our approach of globally-minded yet locally-tuned people sets us apart.

At Primal, we're not just an agency; we're partners in delivering outcomes. Our different approach of globally-minded yet locally-tuned people sets us apart. With a digital-first approach, our core pillars incorporate: strategy, search, performance, creative, social and data. Underpinned by integrated teams that ensure consistency and accelerated results. We're a team committed to creating impact

and building deep relationships. Partnering with Primal means opting for a path less travelled. A commitment to not just progress but to think differently. With us, you’re making a statement about your vision for the future.

Full recap: Ahrefs Evolve Singapore 2026. 11 speakers. Every session. Every insight.1️⃣Tim Soulo — CMO, Ahrefs: How to M...
19/05/2026

Full recap: Ahrefs Evolve Singapore 2026. 11 speakers.
Every session. Every insight.

1️⃣Tim Soulo — CMO, Ahrefs: How to Make Your Brand Discoverable in the Era of AI

People discover brands through three main channels: Search, Notice and Talk. The problem is not that people are searching less. Clicks on Google are disappearing because search is spreading across more platforms. Google has lost around 5% of its traffic share over 10 months, but it still leads ChatGPT by a significant margin.

♦️Do not just chase AI traffic. The real goal is to get your brand mentioned by AI.
♦️LLMs pull from multiple sources and personalise answers based on who is asking. Every person gets a different response.
♦️To get AI to mention your brand, you need to accumulate brand mentions from as many places as possible: YouTube, listicles, press, forums and third-party sites.
♦️Start with your own properties first. Keep them up to date, well structured and information dense.
♦️A low DR does not mean AI will not cite you.
♦️To track AI search performance properly, look at AI referral traffic, AI bot visits and AI visibility scores. Avoid using real user prompts as benchmarks as they are too long and personalised to be useful. Use self-attribution instead.
♦️Ahrefs has just launched Agent AI, a new tool that handles all of this, from tracking brand mentions to monitoring AI visibility.

2️⃣Dan Petrovic — Managing Director, DEJAN: I Probed Gemini and GPT 1,000,000 Times

After prompting LLMs to name brands randomly over a million times, a clear pattern emerged. LLMs have their own brand network with a fixed set of top-of-mind names: Apple, Samsung, Nike, Google and Toyota. Brands that are associated with these names get pulled into responses too. The higher the frequency of association, the more visible a brand becomes.

♦️You need to know which network your brand sits in. That determines your relevance and citation potential.
♦️Brand networks work both ways. They can help or damage your brand depending on the associations.
♦️Most of the data LLMs draw from comes from the US and Japan. Chinese brands are largely absent from Western LLMs.
♦️Content that performs well with AI uses specific numbers, verbs over adjectives, precise geographic references and detailed customer segments. For example, changing "Trusted by professionals" to "Used by surgeons at Mayo Clinic and Johns Hopkins" makes a significant difference in how AI picks it up.

3️⃣Robert Lai — CEO, Kaliber Growth: Happens Before Search Intent

Real buying behaviour does not follow a neat funnel. Here is an example using an LED face mask purchase:
→ 120 days before purchase: wife mentions LED masks, leads to first marketplace search → 10 days before purchase: walks past one in a mall, searches brand specs and reviews → 7 days before purchase: searches for "scientific value" to confirm the decision → Purchase

♦️Keywords are the receipt, not the journey. They show what someone typed, not what shaped the question.
♦️People start with a situation, then form a question, then reach for a keyword. Not the other way around.
♦️Sometimes it goes situation to memory to purchase, with no search involved at all.
♦️Everyone is competing at the obvious query level: Ads, Map pack, Directories, Reviews and SEO. Winning the question before the keyword matters more.
♦️In the AI era, you can influence an answer without getting the credit. The citation may not appear but your explanation still gets used.
♦️Brands need to map the buyer before the keyword and be clear on the difference between Demand Forming (branded search, direct traffic, share of search) and Demand Converting (leads, purchases).

4️⃣James Norquay — Founder, Prosperity Media: Digital PR and GEO Growth Strategies to Dominate APAC in 2026

People have been saying SEO is dead for 29 years. It never was. What has changed is that Digital PR is now a key driver of LLM visibility, not just traditional media coverage.

♦️Being featured in news and press directly improves your chances of being mentioned in ChatGPT.
♦️Monitor trending topics through Google Trends, Glimpse and Exploding Topics, then adapt them into your own content.
♦️Data journalism is underused. Find interesting datasets and build stories around them. Tools like Pudding.cool and Visual Capitalist are good references.
♦️Award pages and Reddit are two places LLMs draw from heavily.
♦️List your business on Foursquare. It is a direct partner with OpenAI and feeds location data into ChatGPT Search.
♦️If some AI platforms cannot read your site, having an LLM.txt file helps them understand it.
♦️Ahrefs Brand Radar and Ahrefs MCP, which works alongside Claude, are useful for tracking mentions consistently.

5️⃣Viola Eva — Founder, Flow Agency The Future of B2B Search Marketing

Visibility does not equal accuracy. A brand can appear in AI responses with incorrect information. Both problems need fixing, not just one.
♦️You need a layered brand narrative that defines what each product stands for.
♦️In B2B buying, every stage from research to final decision uses different channels, and LLMs are increasingly one of them.
♦️The five steps are: Articulate your brand narrative clearly, Audit and Refresh starting with your own website since it is the fastest to control, Update and Align by checking that socials, review sites, media appearances and partner integrations all say the same thing, Scale into new listicles and earned media, and Monitor continuously.
♦️Accuracy of what AI says about your brand matters just as much as being seen in the first place.

6️⃣Loki Yan — Co-Founder, First Optimise Rebuilding for the Machine: A Day 0 Framework

Three things nobody is talking about. Every AI engine sees your website differently. Everyone focuses on Schema but forgets that HTML is the actual foundation. And everyone optimises individual pages while forgetting that the entire site is one entity.

♦️Good traditional SEO is already AI SEO. A developer writing good code is already optimising for AI without realising it.
♦️AI recommends entities, not just pages. Knowledge graphs still matter enormously.
♦️AI avoids hallucination by defaulting to official brand pages. Your About Us page needs to exist from Day 1, not Day 100.
♦️Watch out for cross-language entity disconnect, especially in APAC where brand names often differ across languages and AI cannot connect them.
♦️Chinese AI systems such as DeepSeek, Doubao and Qwen operate in a separate bubble entirely, drawing from WeChat, Taobao and Zhihu with almost no reference to English-language content.
♦️Four decisions to make from Day 0: use SSG or Streaming SSR only, no pure client-side rendering; Semantic HTML first with Schema as annotation only; build your About Us page on Day 1; and maintain one responsive domain with cross-language entity consistency.

7️⃣Ted Chong — Digital Marketing Director, Ice Cube Marketing: How to Create Mind-Reading PPC Campaigns

The Curse of Knowledge is damaging conversions. We understand our own products so well that we forget customers do not. Good insights matter more than good copy.

♦️Read Google Reviews for your own brand and your competitors. Rank the objections from most to least mentioned, then use them to write ad copy that addresses those fears before people even ask. If reviews show that people are afraid of hard selling, write an ad that says "No Packages, No Hidden Fees."
♦️The best sources of insight are CRM data, comments, forums, competitor reviews and market trend data. AI can help you analyse all of these much faster.
♦️In AI-powered Google Ads, creative assets now matter more than keywords and bidding.
♦️Facebook and Instagram Ads remain the strongest platform for high-ticket sales and lead generation due to AI-driven targeting. TikTok works well for low-ticket e-commerce and virality but converts poorly for high-ticket products.

8️⃣Alan Chan — Head of GTM, Manus AI: How Manus AI Uses Manus for GTM

Most people think AI agents are just smarter chatbots. In practice, they can handle research, writing, coding, data analysis and full workflow automation.

♦️For SEO, Manus connects with Ahrefs to run site audits and backlink analysis.
♦️For influencer outreach, it handles bulk messaging automatically with task chasers and post streak trackers.
♦️For performance marketing, it runs an Ads Evaluation Bot and an Ads Performance Tracker through Slack.
♦️It can analyse viral videos and extract scripts and storyboards in multiple languages.
♦️The core principles: context is king, automate at scale, and if you can explain it, you can build it.

9️⃣Ilman Akbar — Founder and CEO, DailySEO ID: How to Talk So the C-Suite Will Listen

Before investing in SEO, ask three questions first. Are customers searching? Are competitors visible? Is the business model profitable? If there is no demand, SEO is not the answer.

♦️Connect SEO to business objectives by working top down: Business Objectives to Marketing Objectives to SEO Objectives and KPIs to SEO Key Levers to Deliverables.
♦️Use the Business Model Canvas to understand the business before anything else.
♦️What a C-Suite wants to hear in five minutes: what you need and why it ties to a business objective, where you currently stand against KPI, and what you are going to do next.
♦️Offensive SEO for market challengers focuses on brand marketing, organic traffic and AI visibility. Defensive SEO for market leaders focuses on performance marketing and reputation management.

🔟Panel Discussion — Jin Ma, Shane Yuen, Ariff Kamal: The Hard Calls We Are Making in AI and Search Right Now

♦️SEO foundations must come first. Content needs to work for both people and AI.
♦️Sales can drop even for well-known brands when AI recommends a competitor instead. People trust what AI says more than existing reputation.
♦️Measuring LLM impact is difficult for enterprise clients. Focus on fixing what can be measured and impacted first.
♦️LLM optimisation requires real testing and iteration. Doing things "for AI" without a feedback loop does not work.
♦️If certain AI platforms cannot read your website, an LLM.txt file provides a fallback.
♦️Measuring GEO performance properly means going beyond citation and visibility to include freshness, accuracy and brand mention count.

1️⃣1️⃣Charlotte Ang — Managing Partner, Traffic Bees: How We Built a $1M+ E-Commerce Brand from Scratch in the AI Era

AI means anyone can produce content in seconds. The only way to stand out now is to build a real brand. Branding is no longer optional. The framework they used is called V.E.T.S.

♦️Video is the new top of funnel. Film once and distribute everywhere. One video can reach 121K views on TikTok, 87K on Instagram, 20.5K on YouTube and 6K on Facebook. You need three formats: evergreen for content that stays relevant long term, authoritative to build thought leadership with a recognisable face, and trendy which takes the least effort and tends to go the most viral.
♦️Events are the moat AI cannot replicate. They create real emotional connection with your audience. Every major event they ran produced a brand search spike, a traffic surge and backlinks from major publications.
♦️Trust is built through Google Reviews since LLMs pick up real reviews and use them to support brand visibility, through marketplace presence since in Southeast Asia most product searches start on a marketplace, and through consistent livestreaming to build a loyal community.
♦️Search is no longer a top-of-funnel channel. It is now a conversion layer. V, E and T all feed back into and strengthen SEO performance.

1️⃣2️⃣Sasha Gusain — Canva Scaling Canva to Unicorn Status Through Product-Led SEO

Canva has grown 120x in 10 years with over 100 million monthly visits, 71,000 pages across multiple markets and support for over 30 languages. Organic growth compounds when the path to value is obvious.

♦️Good SEO research goes well beyond keywords. You need to look at community questions, creator signals, visual patterns, AI discovery opportunities, information gaps and emerging intent clusters.
♦️Start from a keyword, generate a large number of use cases, validate them, then scale what works.
♦️Localisation needs to sit between two failure modes: too centralised means everything bottlenecks at the centre, too decentralised means quality fragments across markets. The approach that worked was to codify the thinking and make the system the strategy.
♦️Continuous research is essential: what does great local UX look like, which products solve a real intent, what is the business opportunity, and how healthy is the funnel at each stage.

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Is your brand invisible in AI answers?👉
http://audit.prml.com/
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April Highlights at Primal 🌿A big month for us. We wanted to share a few updates with our partners and community, partic...
08/05/2026

April Highlights at Primal 🌿

A big month for us. We wanted to share a few updates with our partners and community, particularly as we continue growing as a regional team.

One Team, One Domain

Our Thai and Malaysian teams are now unified under one email domain: .com. Any email from this address is official correspondence from the Primal team. 📧

Songkran Break and Hari Raya Dinner

Happy Songkran to everyone celebrating! Our Thai team took a well-deserved break to recharge with family, while our Malaysian team came together for a special Hari Raya dinner. Everyone is back, refreshed and ready to deliver for our clients. 💦🌙

New Joiners & Promotion

Please welcome Eye Chawisa, our new Media Planner, and huge congratulations to Aum Aounporn on being promoted to Senior Graphic Designer. Very well deserved!👏👏👏

Welcome 11 New Brands

Thank you to the 11 new partners who chose Primal this month. We are looking forward to getting to work.
Same focus as always. Good strategy, honest work and results that actually show up. 🚀

Interested in working with us? www.primal.careers

We're growing, and we want the right people to grow with us.7 positions. 2 countries. 1 team.📍 Kuala Lumpur- Strategist ...
07/05/2026

We're growing, and we want the right people to grow with us.

7 positions. 2 countries. 1 team.

📍 Kuala Lumpur
- Strategist (Mid-Senior)

📍 Bangkok
- Media Planner
- Content Writer
- Account Executive
- SEO Specialist
- Content Writer (Marketing Team)
- Designer (Marketing Team)

English proficiency required.

Interested? We'd love to hear from you.

Apply 👉 www.primal.careers

📧 Important Update for Our Clients and PartnersOur Primal team email domain has changed.🔄 From: .com.my and .co.th ➡️ To...
28/04/2026

📧 Important Update for Our Clients and Partners
Our Primal team email domain has changed.
🔄 From: .com.my and .co.th
➡️ To: .com
What you need to know:
✅ Emails from .com are legitimate, NOT spam!
✅ We're still PRIMAL. Same team. Same commitment.
✅ This change reflects our growth as one unified regional team.

Google Spam Policy Update: Back Button HijackingGoogle will enforce a new spam policy starting 15 June 2026. This update...
23/04/2026

Google Spam Policy Update: Back Button Hijacking
Google will enforce a new spam policy starting 15 June 2026. This update targets back button hijacking. This practice prevents users from returning to previous pages or redirects them to unwanted locations.
Actionable Steps for Your Website:
- Audit navigation scripts to ensure browser history remains intact.
- Review third-party ad platforms for intrusive behaviours.
- Confirm that the back button always returns the user to the correct previous page.
Websites that interfere with standard navigation face manual penalties or lower search rankings. Google is providing a two-month grace period for these technical adjustments. Conduct a site audit now to protect your visibility and improve user experience.

22/04/2026

More than a workplace, Primal is where you reach your true potential. 🚀

We are expanding and looking for a Senior Strategist to lead high-impact campaigns in our Malaysia office (Kuala Lumpur).

If you are a driven strategist who thrives in a fast-paced environment and wants to work with top-tier brands, join us.

📍 Malaysia Team (Kuala Lumpur)
✅ Senior Strategist
👉 Apply Now: https://shorturl.at/fK2Go

*Requirement: Professional English proficiency is mandatory.
Ready for a new challenge? Click the link to view full details and submit your application.

"SEO is no longer just about keywords. It is a battle of precision in the AI era." 🤖You risk total invisibility if your ...
21/04/2026

"SEO is no longer just about keywords. It is a battle of precision in the AI era." 🤖

You risk total invisibility if your workflow relies on old playbooks. The right Chrome extensions allow you to outmanoeuvre competitors and satisfy AI algorithms with surgical precision.

What you will discover in this guide:

✅ 8 essential Chrome extensions for the 2026 AI SEO landscape.
✅ How to use AI tools to structure content that LLMs prefer.
✅ Techniques for auditing site authority and backlink quality.

Ready to find the best tools for your SEO toolkit?
Check the full breakdown and expert recommendations here 👇 https://www.primal.co.th/seo/chrome-plugin-for-ai-seo/

"We rank first for our main keyword, but AI still recommends our competitors."This is a growing problem for many brands....
15/04/2026

"We rank first for our main keyword, but AI still recommends our competitors."

This is a growing problem for many brands.
AI models do not select winners based on single keywords. They use a process called Query Fan Out.

The system breaks one question into ten or more sub queries. It then identifies which brands appear consistently across all of them.

Your competitor might rank lower for the primary term. However; if they appear in eight sub queries while you appear in only two, the AI recommends them.
The shift is clear: you must stop optimising for keywords and start optimising for entire topics.

We built a free tool to help you close this gap. It identifies:
✅ Sub queries AI generates from your target keywords.
✅ Your specific competitive gaps.
✅ Content ideas to reclaim your visibility.

Access the tool here: https://www.primal.co.th/query-fanout-tool/

Search Live: voice conversations with GoogleNow available in over 200 countries.This tool uses Gemini 3.1 Flash Live. It...
08/04/2026

Search Live: voice conversations with Google

Now available in over 200 countries.

This tool uses Gemini 3.1 Flash Live. It is the most natural voice AI from Google.

You can ask questions out loud. You can point your camera at objects. You receive real-time answers.

This is Search in AI Mode. It is now global.

The impact for your brand:

People search differently now. They speak instead of typing.

AI models decide which brands to recommend in these conversations.

Is yours showing up?

We help brands get found when AI answers.
👉🏻 https://audit.prml.com/

March at Primal 🚀It’s been another busy month here at Primal. From deep-dive sharing sessions to getting everyone moving...
04/04/2026

March at Primal 🚀

It’s been another busy month here at Primal. From deep-dive sharing sessions to getting everyone moving with some office fitness, we’ve kept the energy high all through March 💚

📌 Team Highlights

• Primal Open House x MFU On March 16, we hosted 40+ students from Mae Fah Luang University for an industry immersion on “Digital Marketing for Online Platforms” 🎓

The team shared insights on ElevateSEO™ in the AI Search era, running ads on Google and Meta, and decoding the Customer Journey. We also gave them a tour to show them what agency life actually looks like.

• Jetts Fitness x Primal: Body Combat Class We teamed up with Jetts Fitness to bring a Body Combat session right into the office. It was a good chance for everyone to stretch out and recharge 🥊

👋 New Joiners

Welcome to our newest Thailand team members: Aoey (KOL Acquisition Executive, Social Media), Ryu (Performance Marketing Specialist, Performance Marketing), and Halls (SEO Specialist, Technical). Glad to have you with us!

🤝 Welcome to our 18 new brands Thanks for trusting Primal as your partner this month. We’re ready to get to work and hit those targets.

Want to join the team?
www.primal.careers

The search landscape in Southeast Asia has shifted. Consumers are no longer just searching—they are asking AI shopping a...
01/04/2026

The search landscape in Southeast Asia has shifted.

Consumers are no longer just searching—they are asking AI shopping assistants what to buy. If your brand isn't appearing in those answers, you're already losing sales.

Swipe through to explore the data: ➡️
- The 66% shift: How LLMs became the new shopping assistant.
- The Gemini Surge: Why the market leader is changing.
- The 86% Rule: Why your website data determines AI recommendations.

Don't let your brand get left behind. Master the new era of search with ElevateSEO™.

Ensure AI chooses your brand.
👇 Get your Free ElevateSEO™ Consultation! https://strategy.prml.com/my

Address

Mercu 2, Level 40, KL ECO CITY
Kuala Lumpur
59200

Opening Hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00

Telephone

+601114056439

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