Metro Digital Service

Metro Digital Service We use viral marketing and email to help businesses increase traffic, generate sales, and build brand awareness without paid ads. ( or minimum ads)

在此祝愿大家新年快乐,马年行大运,出入平安,身强体健,如意吉祥。祝愿美好的事在马年发生,开花结果。愿大家继续做好事,种下美好的种子,来年继续大丰收。For those who celebrate the Chinese New Year, ...
17/02/2026

在此祝愿大家新年快乐,马年行大运,出入平安,身强体健,如意吉祥。祝愿美好的事在马年发生,开花结果。愿大家继续做好事,种下美好的种子,来年继续大丰收。

For those who celebrate the Chinese New Year, I wish you and your family a peaceful, prosperous, healthy, and wonderful year of the fire horse.

Huat Ah! 😄👍

You don't want your account to be taken down overnight.I have seen this before, but this time I have seen 3 cases in the...
07/01/2026

You don't want your account to be taken down overnight.

I have seen this before, but this time I have seen 3 cases in the past month. 🤯

You don’t want it to happen to you, especially when everyone is fighting for year-end sales.

Case A – Google Business Profile ( GBP ) listing is taken down after being listed for nearly 10 years. The owner lost all the reviews. Appealed twice but failed.

This is very frustrating and cruel to a small business owner who depends on GBP to generate leads.

It was around the Black Friday and Cyber Monday ( BFCM) sales. Think about the losses…..😐

Case B – A business owner seeks help after the platform deleted his business page overnight. He was holding a customer’s equipment, but he couldn’t reach the customer.

This is what happens when you don’t build your own marketing channel to get your customers’ data.

Relying solely on a platform to run your online sales is too risky.

You don’t want to be in his shoes.

Every business needs its own domain and website. That marks the presence of the online business.

Social media accounts are good, but they should play a supportive role.

Social media works when it works. But when things fall apart, your business can collapse overnight if you don’t build your website and marketing channel.


Case C – This is a shocking one. A blue tick account of a well-known course creator and marketer has been restricted and taken down without prior notice.

He ultimately regained access to his account, but his experience tells you platforms can be unpredictable. ( Regardless of blue tick or not……)

Fortunately, he relies on email marketing to reach his 20,000-plus subscribers.

See! This is what smart marketers do. Build a channel that you have full control of.

So what are the conclusions?

Still think having an account on platforms equates to having a business online?

Your online business is strong only when you build a solid foundation, which means

(1) Own a domain and website.

(2) Capture followers' data and build your own marketing channel using email marketing, WhatsApp, and SMS.

Use social media to reach out.

Use email marketing to build lasting customer relationships.

2026 will be a good year if we decide to make a little progress every day. Cheer! 😊👍
01/01/2026

2026 will be a good year if we decide to make a little progress every day. Cheer! 😊👍

I often talk to B2C businesses to understand how they generate leads and use different channels to market their products...
28/11/2025

I often talk to B2C businesses to understand how they generate leads and use different channels to market their products.

B2C businesses have many channels to market their products nowadays.

However, not every channel is created equal.

Some channels are created for videos, while some are good for both photos and videos.

Some channels limit your words, while some are good for writing longer copy.

Some channels allow multiple links, some do not.

All channels have their own rules.

Fair and square. It is not your channels. Their channels, their rules.

Sometimes business owners tell me they want more control over the marketing channels they use. More control brings more predictable results.

Whenever I hear this kind of feedback, I say to myself, “ Good! This is a smart one…….”

“The only channels that give you full control are those built with data you own.”

“ Your website, email marketing, WhatsApp, and SMS are the channels built with data you own.”

Use many channels, but the main thrust of your marketing effort should be the channels you own.

2.6% or 20% reach?Yesterday, my friend told me about an event they will be launching soon.His company has been actively ...
12/08/2025

2.6% or 20% reach?

Yesterday, my friend told me about an event they will be launching soon.

His company has been actively promoting this business event on all social media recently.

He has been repeatedly posting about this event and promoting a few speakers of the event.

His objective is to reach as many people as possible, so they are aware of this event.

If he is using Meta ads, he would have to run an awareness campaign.

No. He did not run Meta ads for this event. A lack of budget is probably one of the constraints he is facing.

So he can only rely on organic reach by posting frequently about this event.

I checked out his FB account. He has slightly more than a thousand friends.

Almost all of his videos reach about 1-200 views.

His written contents surely reach much fewer than that. This can be seen by the very minimal engagement of the postings.

Is this familiar to you? If you are facing a similar situation, it is not your fault.

Social media accounts are tightening their grip on the reach of business accounts by enforcing the “Pay-To-Play “ business model.

Can’t blame them. They need to earn money too.

Content saturation is not helping either.

Even though you have very engaging and relevant content, it is still hard to break through the noise.

Most social media organic reach drops to 5-7 percent. Last year, FB organic reach even dropped to 2.6%.

No, you don’t need to discard social media. You need to build an alternative marketing channel to reach your audience and followers.
You need to build a marketing channel that is controlled by you, not restricted by rules enforced on you.

You need something much more cost-effective than running ads.

You need something easy to use. Not as complicated as learning how to run an effective ad campaign.

You need a marketing channel where data and direct feedback from your audience is yours to keep.

Most importantly, you need a marketing channel that is super effective in reaching your audience and followers.

Build an email marketing channel, my friend.

I am telling you just like I will tell my friend.

Email marketing still gives an average open rate of 20% across industries.

Some industries and users achieve a very respectable 30-40% open rate.

In addition, all metrics, including the click rate and click-to-open rate, are easily and instantly measurable.

Using email marketing as your primary channel, supported by social media marketing, is a smarter move compared to solely depending on social media.

Address

AS60, Jalan Hang Tuah 4, Taman Salak Selatan
Kuala Lumpur
57100

Opening Hours

Monday 09:00 - 05:00
Tuesday 09:00 - 05:00
Wednesday 09:00 - 05:00
Thursday 09:00 - 05:00
Friday 09:00 - 05:00
Saturday 09:00 - 01:00

Telephone

+60122090180

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