28/05/2020
Payment Gateway Can Help Personal / FB Live Seller To Close More Sale
Buyer: “If you need me to bank in to a personal account, I don’t want to buy.” or “I prefer COD”. These are some of the common reasons why a personal seller fails to close the sale: lack of trust. You couldn’t blame buyers because too many similar scams around us, the most recent was the Nasi Lemak scam.
According to an online research which participated by about 1000 Malaysian responders, suggested that 2 major concerns in online shopping in Malaysia:
- security & privacy of the transaction
- trust & reliability of the seller
Consumers simply do not trust online sellers to engage in transactions that involve money and personal information. Trust is defined as confidence in sellers’ reliability, integrity, quality or helpfulness. It is a common sense that we don’t simply trust stranger that we do not familiar with.
What can online seller do, especially for those Personal Seller or FB Live Seller who do not own a company, to gain buyers’ trust? One of the answer is with a proper payment gateway. By registering a payment gateway to receive payment by credit card, FPX (local bank transfer), e-wallets and others, buyer and seller both are protected by a trusted party to process the payment transaction. Payment gateway service providers were registered under Bank Negara Malaysia, therefore consumer could trust it for a safe transaction.
List of popular payment gateway in Malaysia:
- Stripe
Stripe Payment is a payment processing platform. It allows you to transfer money from a customer’s bank account into your business account by way of a credit or debit card transaction. Founded in 2010, Stripe now powers the transactions of some of the biggest brands out there, including Lyft, Under Armour, Blue Apron, and Pinterest.
-iPay88
One of the well-known payment gateway providers in South East Asia, providing innovative solutions to accept payments online and we strive to work with region’s most progressive businesses.
- eGHL
A payment solution to accept payment from 100+ channels online.
- Razer (formerly known as MOLPay)
Razer Merchant Services is one of the merchant service provider offering full-range of alternative payment methods such as online banking, cash at 7-Eleven (Razer Cash), e-wallet, and more. They claimed that they achieved one of the lowest dispute transaction ratio in the online payment industry.
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