I2 Commerce, B-5-26, Sunway Geo Avenue, Jalan Lagoon Selatan, Bandar Sunway, Subang Jaya (2026)

23/09/2022

📢 all Shopee & Lazada store owners 📢

As an e-commerce store owner, we know you must have faced many DIFFICULT customers before and you must know how tiring it is to do customer service.

Let us help you GAODIM your e-commerce CS for you by outsourcing it to us!

If you…
💢 Are TIRED of handling e-commerce CS yourself
💢 Can’t find people to handle e-commerce CS
💢 CS staff always take leave and things go chaotic when he’s away
💢 Are not ready to commit to a full-time CS staff

From only RM1200/month, you will never have to worry about your e-commerce CS and never have to face those DIFFICULT customers ever again!

WHY TRUST US?

✨ We are the SPECIALIST in e-commerce CS and have worked with 800+ e-commerce stores
✨ We provide multichannel e-commerce CS (from social media to marketplaces)
✨ > 80 staff standby to provide 7 days a week of e-commerce CS to make sure your customers are attended to ASAP
✨ Experienced and knowledgeable team to assist your customers from INQUIRY to POST-SALES follow-up

Due to the growing competition among e-commerce stores, 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 has become one of the deciding factors for consumers to choose which store to buy from.

So if you want to overtake your competitors, you must make sure you have a good customer service team!

Interested to get more details about our packages?

PM us your info to Get a FREE quotation and a 1-to-1 Professional Consultation!

05/09/2022

❌ One should never work with web developers like this...

60% of our clients have worked with web developers with one or all of the red flags before meeting us!

Once they worked with us, they’ve never looked back… 😎

Because our promise to our clients is to be a web development partner, consultant, and not just their “mindless” developer

✨ That’s why before we start developing your website, we will have a meet-up with you to understand your needs FIRST

✨ As your consultant, we will propose the best website structure based on your business needs and the best practices in your industry

✨ We hate to bombard you with questions so we only obtain the necessary information and we will work on the rest

✨ From concept, structure, content, and design to development, we have it all COVERED

✨ We don’t practice "limited amendments" as client satisfaction is our utmost priority

✨ As your web development partner, we will provide a 1-on-1 technical training session to teach you how to manage your website once it's completed

If what we do is EXACTLY what you’re looking for…

We are now launching a Special Offer: Create an e-store that is accustomed to your business for ONLY RM3000 (no hidden charges) 😱

The first 10 customers are also entitled to a 1-Year FREE Hosting & Domain from us as a BONUS! 😍😍

Once we reach 10, the offer is GONE forever! PM us for more info today!

𝐖𝐡𝐚𝐭𝐬𝐚𝐩𝐩: https://wa.link/u2pi2g
𝐏𝐌: https://m.me/i2consulting.my

05/09/2022

❌ 不要再和这样的网页开发公司合作了… 60%的客户和我们合作以后才知道 website development原来可以这么简单！

很多人开发网站开发到一半就beh tahan了…因为和不省心的website developer合作实在是太花时间，太花精力了🥀 在i2Commerce这里，我们不喜欢麻烦客户。除非必要，我们绝对不会用一堆问题来轰炸你。

只需填上你的资料，我们就会约你线下见面，一次过向你了解清楚。 #地点你选 #时间你挑（有什么不清楚的，你也可以趁机问清楚）

然后，我们会根据你的业务需求，提供最佳的方案。从概念、结构、内容、设计到开发，你都可以放心交给我们。

#我们会站在你的角度为你考虑，为你分析，做最好的决定。

当然，你的意见也很重要！所以我们提供无限修正网页，只要你对设计有任何意见，我们一定马上修正，修到你满意为止。

Project 完成以后，我们还会给你线下1对1培训，教你如何有效管理您的网站。保证没有经验的新手，都能轻松上手！（培训后还提供录屏教学影片作为日后参考）

#再也不需要花钱请别人帮你upload新product或改变网站内容 🤗

如果你一直都想要给自己的生意建立一个网站，但又没有清晰概念，也不想在设立网站后继续花钱请人manage,千万不要错过我们的超级省心配套！

低至3000令吉起，就可以轻松建立您的电子商务网站！前10个登记的人，还可以免费获得一年的domain和 hosting哦！

心动了？马上联络我们，先到先得！

𝐖𝐡𝐚𝐭𝐬𝐚𝐩𝐩: https://wa.link/w9kl5v
𝐏𝐌: https://m.me/i2consulting.my

05/09/2022

Bukan mudah untuk mempunyai pasukan khidmat pelanggan yang terbaik hari ini..

Selepas bekerja dengan 800+ perniagaan e-Dagang, kami mendapati hampir semua daripada mereka bergelut dengan perkhidmatan pelanggan di Shopee, Lazada, Amazon Dan lain-lain.

😵‍ Kerana sukar untuk mendapatkan Pasukan khidmat pelanggan e-dagang yang berpengetahuan pada masa kini, dan jika anda berjaya menggambil seseorang, mereka juga sukar untuk dikekalkan

😵 Itu antara sebab kebanyakan mereka memilih Pasukan khidmat pelanggan yang kurang berpengalaman Dan menyebabkan respon yang perlahan dan tidak tepat.

😵‍ Pasukan khidmat pelanggan yang kurang pengalaman ini juga menghadapi masalah mengendalikan berbagai saluran E-dagang.

😵‍ Yang akhirnya mendorong prospek anda kepada pesaing anda dan menyebabkan anda kehilangan lebih banyak pelangan Dari masa ke semasa.!

SEBAB ITU KAMI ADA DI SINI 🤩😇

Bermula serendah RM500/bulan, anda boleh memberi tumpuan sepenuhnya kepada perniagaan anda dan serahkan tugas perkhidmatan pelanggan anda kepada pasukan yang berpengalaman!

Kami berbangga kerana menjadi PAKAR dalam perkhidmatan pelanggan e-dagang dan kami juga memastikan pelanggan anda mendapat pengalaman hebat dengan jenama anda melalui…

✨ Perkhidmatan pelanggan e-dagang berbilang saluran (dari media sosial ke pelbagai pasaran)

✨ > 80 kakitangan bersedia untuk menyediakan perkhidmatan pelanggan e-dagang selama 7 hari seminggu untuk memastikan pelanggan anda mendapatkan layanan terbaik.

✨ Pasukan yang berpengalaman dan berpengetahuan untuk membantu pelanggan anda daripada pertanyaan hingga ke soalan-soalan susulan selepas jualan.

Dengan melantik kami sebagai Pasukan khidmat pelanggan, anda dapat memberi lebih tumpuan kepada bahagian lain dalam perniagaan anda, dan anda juga dapat menyediakan khidmat pelanggan yang terbaik!

Hubungi kami HARI INI untuk maklumat lanjut!

30/08/2022

不管是实体销售还是电商销售，让顾客觉得舒心，才能财源滚滚来。可是，做好客服这一块怎么这么难啊！

和800多个在Shopee和Lazada上销售的企业合作后，我们发现，客服是很多人最头痛的问题，这是因为:

😵现在很难找到业务能力好的客服。即使培养好了，也很难留住他们。

😵 没选择只能找没经验的客服人员 #聊天回复速度慢 #效率低下

😵 大部分的客服人员没有同时兼管多个销售渠道的实力·

😵 失败的客服弄到您的prospect 全部跑去您的竞争对手那边，广告费都丢进海水里咯！

不要再为客服这个问题烦恼了！

低至每月RM500*，你就可以把客服这一块打包交给我们经验丰富的团队! 🤩😇

✨ 多种渠道的电子商务客服（从社交媒体到Shopee 和 Lazada）
✨ > 80名员工Standby，提供每周7天的全面客服，确保你的客户及时得到关注
✨ 根据你客户的需求提供不同语言的详细咨询和售后跟进服务

通过我们专业的客服团队，让每一个接触你品牌的客户对你的企业文化有一个良好的体验吧！

不要再为RM500就可以解决的小事烦恼，今天就PM我们了解更多吧!

26/08/2022

Is never easy to have a good customer service team these days...

After working with 800+ eCommerce businesses, we noticed that ALL of them struggled with customer service as they are selling on Shopee & Lazada

😵‍ Because it’s hard to get knowledgeable e-commerce customer service staff nowadays, and even if you got someone, they are hard to retain

😵‍ That’s why most of them settled for mediocre customer service staff that has slow and inefficient chat responses

😵‍ These mediocre customer service staff also have trouble handling multiple eCommerce channels

😵‍ Which eventually drives your prospects to your competitors and causes you more harm than good!

THAT’S WHY WE ARE HERE 🤩😇

Starting as low as RM500/month, you can fully focus on your business and outsource your customer service to an experienced team!

We pride ourselves on being the SPECIALIST in e-commerce customer service and we make sure that your customers have a great experience with your brand through…

✨ Multichannel e-commerce customer service (from social media to various marketplaces)
✨ > 80 staff standby to provide 7 days a week of e-commerce customer service to make sure your customers are attended to ASAP
✨ Experienced and knowledgeable team to assist your customers from inquiry to post-sales follow-up

By outsourcing your customer service to us, you get to focus more on the other sides of your e-commerce business, and you also get to provide your customers with top-notch customer service!

Contact us TODAY for more information!

25/08/2022

Customer Service is one of the most important factors in e-commerce growth

After working with over 800+ businesses, we noticed that customer service is one of the most challenging tasks when it comes to selling online (Shopee/Lazada)

You might also be facing similar challenges as…
😵‍ Lack of knowledgeable e-commerce customer service staff
😵‍ Low employee retention due to lack of knowledge in managing them
😵‍ Slow and inefficient chat response
😵‍ Challenge in handling multiple eCommerce channels
😵‍ Return on investment not justifiable

THAT’S WHY WE ARE HERE 🤩😇

Starting as low as RM500/month, you can focus on your business and we will take care of your customers for you.

We pride ourselves on being the SPECIALIST in e-commerce customer service and we offer…

✨ Multichannel e-commerce customer service (from social media to various marketplaces)
✨ > 80 staff standby to provide 7 days a week e-commerce customer service to make sure your customers are attended to ASAP
✨ Experienced and knowledgeable team to assist your customers from inquiry to post-sales follow-up

By outsourcing your customer service to us, not only do you get to focus more on the other sides of your e-commerce business, but you also get to provide your customers with top-notch customer service.

Contact us TODAY for more information!

30/12/2021

We are looking for Sales Representative to Join Us!
[Immediate Vacancy]
Requirements
1) Min 3 years experience in sales preferably in the ecommerce, digital marketing or related industry.
2) Able to work independently with minimal supervision
3) Good communication skills
Job Scope
You are required to acquire SMEs to onboard our subsidized ecommerce packages.
Working Hours: 9am - 6pm Weekdays Only
Basic Salary: RM 2,000 - RM 3,000 Depending On Experience
Commission: RM 2,000 - RM 3,000 On Target Commission

04/02/2021

"𝗢𝗻𝗹𝗶𝗻𝗲 𝗠𝗮𝗿𝗸𝗲𝘁𝗽𝗹𝗮𝗰𝗲 𝗜𝘀 𝗡𝗼𝘁 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗙𝗼𝗿 𝗠𝘆 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀" 𝗧𝗵𝗶𝗻𝗸 𝗧𝘄𝗶𝗰𝗲!
Malaysia E-Commerce Industry is expected to grow up to 30% next year! Recent one day 12.12 sales saw more than 800% traffic growth on various E-Commerce platforms.
3𝙓 𝙂𝙧𝙤𝙬𝙩𝙝 𝙮𝙤𝙪𝙧 𝙎𝙝𝙤𝙥𝙚𝙚 𝘼𝙣𝙙 𝙇𝙖𝙯𝙖𝙙𝙖 𝙎𝙩𝙤𝙧𝙚!
Get a team of experts to manage your online store with just a price of a junior marketing!!

❗️Disclaimer: We do not sell you expensive online class, we do not sell book, we are not guru, no side hustle
2020 & 2021 is a special year. Hundreds of thousands new companies being setup during these 2 years despite the pandemic. What does it means to you?
We know last year was not easy for you, however, do you want a breakthrough in your business? Especially your online store like Shopee & Lazada.
❌ Listen Here.
This is what we are going to do for you to gain 3X growth in this hard time;
✅ Setup & manage your Lazada + Shopee
✅ Optimize and grow your stores
✅ Product listing that convert
✅ Join sales campaigns (free designs)
✅ Customer service (5 / 7 days)
✅ Category & competitors market analysis
✅ Operation excellence
We do not need you to say yes now, but at least give yourself a chance to grow your business using this opportunity. Tide wait for no man!
Speak to us, we will grow your business exponentially 3X 🚀🚀🚀

18/01/2021

𝐞𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐅𝐮𝐧𝐝𝐚𝐦𝐞𝐧𝐭𝐚𝐥𝐬

eCommerce can be VERY complex. To offer a world class customer experience, retailers must incorporate technologies and functionality that exceeds rising customer expectations.

On the flip side however, site fundamentals still play a very large role in converting visitors into customers. Many retailers surprisingly lose sight of these site basics and leave significant sales on the table. This brief examines 4 quick fundamentals every eCommerce manager cannot afford to lose sight of.

𝐓𝐡𝐢𝐧𝐤 𝐅𝐚𝐬𝐭

Speed has become less of a problem due to the pe*******on of broadband, but dont forget that a significant number of people still shop by a dialup connection. When creating a site framework, designers and e-commerce teams should ensure that the site is developed with pages loading in less than 9 seconds (over a dial-up connection).

Our recommended page size is within 60-70k in bytes. At that amount, sites will likely load within the maximum wait time of 9 seconds. Online retailers should avoid flash at all costs within their transactional site. Flashs artistic aspects may help you establish a brand presence but it will likely lose potential customers before they have even searched within your store.

𝐈𝐦𝐚𝐠𝐞 𝐢𝐬 𝐢𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐭

Images are a very important aspect of selling online and are often neglected. All product images should be of the highest resolution possible, be much larger than the product page original, and have

multiple views. Dynamic imaging capabilities can improve the user experience to an even higher level by increasing interactivity (zoom & rotate). At a minimum retailers should have at least two additional views outside of the product page image to help build emotion.

𝐁𝐞 𝐦𝐲 𝐠𝐮𝐞𝐬𝐭

Shoppers do not like being forced to do anything, especially when they are ready to open their wallets. Forcing a shopper to register on your site before purchasing is a sure way to drive a portion of your traffic to your competitors. Too often, shoppers do not have the time or the inclination to fill out a lengthy form explaining what types of information they desire.

Always offer the ability to checkout as a guest. You will see less customer leakage within the checkout process and can still offer the option to register when the sale is completed.

𝐌𝐚𝐤𝐞 𝐬𝐮𝐫𝐞 𝐢𝐭𝐬 𝐚𝐛𝐨𝐯𝐞 𝐭𝐡𝐞 𝐟𝐨𝐥𝐝

Your homepage is the most important page within your eCommerce store. It sets the initial tone for the shopping experience and offers your best promotions and products to your visitors. Users typically visually scan a web page from top to bottom and then from left to right. All critical content and navigation options should be obvious to the shopper without having to scroll down. If you have your best promotions below the fold you can bet that a large percentage of browsers are not scrolling down to see it.

If you in the mid of planning to start ecommerce as part of your business sale's pipeline extension do not hesitate to drop us a message

28/10/2020

𝗔𝘁𝘁𝗲𝗻𝘁𝗶𝗼𝗻 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗢𝘄𝗻𝗲𝗿𝘀! 𝗪𝗵𝘆 𝗘-𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗜𝘀 𝗦𝗼 𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗙𝗼𝗿 𝗬𝗼𝘂𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗦𝘂𝗿𝘃𝗶𝘃𝗮𝗹 𝗔𝗻𝗱 𝗪𝗵𝘆 𝗬𝗼𝘂 𝗦𝗵𝗼𝘂𝗹𝗱 𝗛𝗮𝘃𝗲 𝗬𝗼𝘂𝗿 𝗢𝘄𝗻 𝗘-𝗦𝘁𝗼𝗿𝗲 𝗡𝗼𝘄!

𝗗𝗢𝗡'𝗧 𝗕𝗘 𝗧𝗛𝗘 𝗟𝗔𝗦𝗧 𝗢𝗡𝗘 𝗧𝗢 𝗜𝗡𝗩𝗢𝗟𝗩𝗘 𝗜𝗡 𝗧𝗛𝗜𝗦 𝗚𝗥𝗘𝗔𝗧 𝗧𝗛𝗜𝗡𝗚!
𝗧𝗼𝗽 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀 𝗼𝗳 𝗘-𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗙𝗼𝗿 𝗬𝗼𝘂𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀
1. Broaden Your Brand & Expand Your Business
2. Offers Better Marketing Opportunities
3. Your Online Store Will Stay Open 24/7
4. Easier & More Convenient For Your Customers To Buy From You
5. Improve the Image And Trustworthiness of Your Business
6. Lastly Increase in Sales!
The Golden Question is how much you have to pay us to kickstart your own E-Store? You just need RM1 if you fulfilled below requirements
1. Your Business is registered and active for more than a year
2. Your Business have a minimum of RM100,000 Per Year Sales Turnover
3. Only for those who are serious in kickstarting your own E-Store only and wants to increase sales for your business
If you fulfilled all the above requirement do drop us a message NOW!

I2 Commerce

23/09/2022

05/09/2022

05/09/2022

05/09/2022

30/08/2022

26/08/2022

25/08/2022

30/12/2021

04/02/2021

18/01/2021

28/10/2020

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