02/11/2025
*Subject: Emergency Ka-Band Ground Station Maintenance Notification – Immediate Attention Required*
Dear Esteemed Customer,
We regret to inform you that AFRISAT Ka Band Ground Infrastructure requires emergency repair. You will experience a total loss of Satellite internet connectivity and loss of Bandwidth in CBH.
Details of the Outage: Emergency repair of Ka Ground Infrastructure
Start Time: [22:00 Hours: Saturday 1st November, 2025]
End Time: [ to be determined ]
Affected Services: [ Customers on CBH and Satellite Internet.
Impact: [You will experience complete loss of Bandwidth and Internet Connectivity]
What We Are Doing: Our technical team will aim to have the services restored as soon as possible.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue.
Thank you for your understanding.
Best Regards,
Service Delivery Team