04/11/2022
FREQUENTLY ASKED QUESTIONS ABOUT OUR DIGITAL MARKETING SERVICES
1. Which Platforms Will You Be Advertising On?
We will be advertising on Google, Opera, Facebook, Instagram, Twitter, YouTube.
2. How Long Before The Ad Campaign Begins?
This depends on the size and duration of the campaign, for small campaigns, we will take between 5 - 7 working days to get the creatives and market research ready, for large campaigns, it takes longer than that depending on what was agreed with the client.
3. What Will You Need From Me?
We will need your feedback, we'll need to know that we've correctly identified your target audience, above all, we'll need your participation.
4. When Can I Expect to See Results?
There is no specific time frame for results to start coming in. With paid marketing, the client may start seeing an increase in traffic in a short period of time.
5. Do You Provide and Explain Monthly Reports?
Reports are forms of “proof” of a working campaign strategy. Yes, we will be providing a breakdown of monthly reports.
6. Do You Track and Show Me Leads from Your Campaigns?
Tracking leads is important in letting clients know if they have earned a return on their investments. We will be proving this information to our clients.
7. How Do You Communicate with Your Clients?
We try to be direct, accessible and unambiguous when communicating with our clients. We dedicate a team that will monitor the ad campaign and stay in contact with our client(s) via phone calls and chats (WhatsApp), during work hours.
8. Who Will I Be Working With?
Once an agreement has been reached, a campaign management team is assigned to the client, this team will be at the reach of the client for the duration of the campaign.
Pricing & Duration
The Least Duration on any ad campaign is 30 days.
The Least Prices for each platform include:
Platform Price (₦) Potential Reach (persons)
Facebook 50,000 180k – 200k
Instagram 50,000 150k – 180k
Twitter 50,000 50k – 80k
Platform Price (₦) Potential impressions
Opera 100,000 350k – 450k
Google 100,000 300k – 400k
Youtube 100, 000 250k – 350k
9. How Do I Make Payment?
Clients can make payment into one of the company's account and then send proof of payment to us (e.g. receipt) for verification
10. Can I Pay in Installments?
No, payment must be made in full before we can commence a client’s campaign.
11. Do You Commit to the Ad Campaign Immediately After Payment?
No, after payment of ad campaign fees and agreeing to contract, there is a REST PERIOD of 24 hours, during which, the client can make changes to the contract or cancel the contract before we commit to it.
12. Is there a refund Policy?
Yes, refunds can be made within 24 hrs after payment, after the REST PERIOD (24 hrs after payment) mentioned above, there will be no refund or cancellation of contract as we must have committed to the campaign.
13. What Goals Are You Setting for My Project?
This depends on the client and their kind of business, we like to do a research on their site, their current site traffic, and their industry to know how much we can improve.
14. Can You Get Me On the First Page of Google?
Google’s ranking algorithm is highly unpredictable, so this task cannot be guaranteed, but we can promise significant improvements on our client’s site ranking.
15. What Tools Do You Use?
We use different third party tools to track leads, impressions, conversions and so on, this depends on what our client's goal is with the campaign.
16. Do You Try to Take Credit for Business I earned Another Way?
No, we track leads generated by our campaigns separately.
17. What Are Some of the Business You Worked With Previously?
We have worked with large, medium and small scale businesses, in this time, we’ve managed over 200+ ad campaigns, some of our notable clients include: Airtel Nigeria, Nestle PLC, IQ Option.
