ktc The house of customer-centric business & marketing
Service & CX Design 🔸 Intelligent Marketing ? Provoke positive change and new growth by starting with people.

We are your partner with borderless impact. We speak 6 major languages, work with team members that merge easily into different cultures, and have the remote-working toolset in place to deliver projects around the globe. We are international since day 1. The door of our casa is always open. there is always an extra seat in our mesa. Join us.

Are you looking for a job or do you want to meet us in person to stay connected? Join us for a friendly office lunch whe...
24/11/2023

Are you looking for a job or do you want to meet us in person to stay connected? Join us for a friendly office lunch where we can meet face-to-face and give you a firsthand introduction to ktc and our workspace.

Where? Eindhoven Office
When? Thursday 30 november
What time? 11:30 – 13:15

Read more and sign up here:
https://ktc.agency/open-day

Hey there, were you sat behind your laptop yesterday at 4pm CET🇳🇱 or 8am CST🇲🇽 or 11am GMT-3🇧🇷 looking at our faces? The...
12/07/2023

Hey there, were you sat behind your laptop yesterday at 4pm CET🇳🇱 or 8am CST🇲🇽 or 11am GMT-3🇧🇷 looking at our faces? Then we want to thank you all for joining our live inspiration session, with your presence, engagement and questions it was a success! Let's keep inspiring, collaborating and learning together, for a better future 🤖🫱🏻‍🫲🏽

Generative AI in Action - for marketeers and innovators 🌟Calling all visionary marketeers and innovative minds curious a...
23/06/2023

Generative AI in Action - for marketeers and innovators 🌟

Calling all visionary marketeers and innovative minds curious about AI! 🚀We’re excited to invite you to an exclusive 60 min webinar & live demo of AI tools like ChatGPT, MidJourney and Framer that will unveil the endless possibilities of Generative AI. But we’ll also address the ethical, legal and privacy considerations of working with AI responsibly.

Register now to secure your spot next July 12, 4pm CET at: ktc.agency/generative-ai-in-action, link in bio đź”—

📢 Limited seats available!

# PropositionDesign

Today is World Environment Day 🌍 and the theme this year is  . An estimated 19 to 23 million tonnes of plastic leak into...
05/06/2023

Today is World Environment Day 🌍 and the theme this year is . An estimated 19 to 23 million tonnes of plastic leak into aquatic ecosystems annually.

This is why we took 15 minutes out of our day after our standard weekly standup, to jot down our ideas on post-its.
The winners: we will be contacting our building administrator to ask for transparency on the recycling regulations as well as reusing our coffee grind to grow our own mushrooms from rotterzwam

Even though we’re a busy agency, it’s awesome to see that with only 15 minutes, we can already make an impact. This goes to show again that collaborating and sharing ideas can be impactful without taking too much effort. We hope to inspire you as well to take action ♻️

Or get inspired by some other events that took and ran with it! Together we can do so much.

Viatris Malaysia & Viatris Brasil we're glad to have you at the house of customer-centric innovation.We’re proud to work...
17/05/2023

Viatris Malaysia & Viatris Brasil we're glad to have you at the house of customer-centric innovation.

We’re proud to work together on
…human-centered healthcare
…empowering HCP’s
…empathy-driven innovation
and so much more!

As forward thinkers, we feel the responsibility to collectively create actionable sustainability strategies for business...
27/04/2023

As forward thinkers, we feel the responsibility to collectively create actionable sustainability strategies for businesses. Together, we can turn this challenge into an opportunity.

Last week we presented 3 cases that prove sustainability and growth can go hand in hand, from Coolblue in the Netherlands, Tucum in Brazil and Coca-Cola in Mexico.

Thank you to all pioneers that joined for leading this change Bosch México NN Endurans Solar. Your efforts are already making a change. Let's collaborate, innovate, and build a better, more sustainable future for all!

Sign up here: https://ktc.agency/success-in-sustainabilityDon’t miss out! Go beyond greenwashing and turn sustainable am...
14/04/2023

Sign up here: https://ktc.agency/success-in-sustainability
Don’t miss out! Go beyond greenwashing and turn sustainable ambitions into growth through compelling products, services and business models. Get inspired by real world examples and discover how to embed sustainable competences in your company.

April 19th
16:00-17:00pm Amsterdam time
11:00-12:00am Brasil time

See you next week!

As the book Doughnut Economics by Kate Raworth points out, not all innovations should be welcomed. What if smart fridges...
03/04/2023

As the book Doughnut Economics by Kate Raworth points out, not all innovations should be welcomed.

What if smart fridges consume extra energy? What if delivery services are impacting employees’ quality of life and undermining the potential of local commerce?

Customer-centric innovation and profit-driven, bottom-line philosophies are being heavily challenged in a world with new, bigger and collective problems to be solved.

Businesses, corporations, startups and other organizations are being held accountable for environmental and social impact as never before.

The role of the designer is crucial in this challenge. We think the biggest opportunity lies in the process of designing services, connecting profit with people and planet.

Let’s create future-proof services by circular design and inclusive design and most importantly: think about what sustainability really means.

Going green will be the biggest challenge for organizations in the next decade. But 90% of leaders struggle to go from a...
30/03/2023

Going green will be the biggest challenge for organizations in the next decade. But 90% of leaders struggle to go from ambition to action. Discover effective ways to transform, matching Planet with Profit, join us April 19 4pm Central European Time and get inspired by real world examples of successful triple-bottom-line.

Register for our 45-min session here: https://ktc.agency/success-in-sustainability

For our Mexican friends, register here :
https://ktc.agency/success-in-sustainability-mx

Today we had the pleasure to meet a diverse group of students at   at the Speedmeet in den Bosch! So nice to meet you, l...
21/03/2023

Today we had the pleasure to meet a diverse group of students at at the Speedmeet in den Bosch! So nice to meet you, looking forward to stay in contact and good luck to all interns looking for a great internship.

P.S. we also enjoyed a cheeky Bossche Bol, thanks for that!

Are you looking for an internship at ktc in the center of Eindhoven? Join us in creating better experiences for better businesses, check out our vacancies here: https://ktc1.homerun.co/

08/03/2023

Thank you to all our incredible women working every day to make people’s lives simpler, in their own way.

Happy International Women’s day!

Did you know every year there is a different theme for international women’s day? This year it’s:



What does equity mean to you?

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Eindhoven
5612LX

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+31402510001

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