2B Connected NZ

28/01/2026

Whether you need full service or extra support alongside your existing team, we make every interaction count and help turn customer service into a competitive advantage.

See how we support customer success at 2bconnected.co.nz

13/01/2026

At the heart of 2B Connected are our founders, Grant and Jemma Walker.

Founded in 2018 and based in Christchurch, 2B Connected is focused on creating meaningful experiences, fostering connection, and delivering high-quality customer engagement for businesses across New Zealand.

Learn more about us at 2bconnected.co.nz

P.S Fun fact: They’re both huge Foo Fighters fans!

16/12/2025

Proudly NZ owned & operated, we are your local customer service specialists.

Find out more at 2bconnected.co.nz

10/12/2025

We’ve refreshed our social media to bring you a greater version of who we are and how we can help.

From customer support to a range of tailored business solutions, you can expect more clarity, more insight, and more way to collect with 2B Connected.

Proud to be A Service Of The Outsource Collective.

04/06/2024

Opportunity at 2BC

About Us:
2B Connected is a leading NZ-based outsourcer that provides market research solutions as part of our services. We are a vibrant and dynamic team dedicated to delivering top-notch market research solutions that assist businesses in making informed decisions. We are looking for motivated and enthusiastic individuals to join our team to make outbound calls to gather survey and market research insights.

Job Description:

Responsibilities:
• Dive into engaging conversations with individuals and businesses through outbound cold calls.
• Conduct surveys and gather insights on various topics, ensuring accurate and reliable information is collected.
• Record and input survey responses into our user-friendly database.
• Maintain a friendly and upbeat tone with survey respondents.
• Follow a scripted questionnaire to ensure consistency and completeness of data.
• Meet daily and weekly call targets and survey completion goals (with plenty of high-fives along the way).

Requirements:
• A friendly and clear phone manner that makes people smile.
• Excellent listening skills and attention to detail.
• Self-motivated with a can-do attitude and a love for meeting targets.
• Previous experience in cold calling, telemarketing, or customer service is a plus (but not a deal-breaker!).
• Confident computer skills and typing speed to ensure that responses are gathered in the moment.
• Attention to detail and a commitment to maintaining data integrity.
• Comfortable working in a fast-paced environment.
• A positive attitude and the ability to remain professional under pressure.

What We Offer:
• Competitive hourly rate with potential incentives along the way.
• Flexible working hours to fit your lifestyle.
• Comprehensive training and ongoing support to help you succeed.
• A fun and collaborative team environment with regular team activities and events.
• A break room with breakfast options, coffee & tea, and we also have table tennis and pool table.

Get In Touch:
Please send you CV and expression of interest to [email protected]
We will review the applicants and contact those who have been shortlisted for an initial phone screen interview.

16/02/2024

🌟 Kindness Week Wrap-Up 🌟

What a week it’s been! Our team took part in Random Acts of Kindness Week, but we’ve realised kindness doesn’t need a special week. It’s for every day and everyone.

The team shared post-it notes, posters, cupcakes and other tantalising treats with their RAK recipient.

Small acts make a big difference. A smile, a helping hand, or a kind word goes a long way. And the best part? It made us as happy as those we helped.

Let’s keep this going. Kindness is easy and free to give. Thanks to everyone who spread joy with us. Let’s make kindness a part of our daily lives.

Together, we can make the world a brighter place, one kind act at a time. 💖

23/11/2023

The “Barking Manager” 🐕‍🦺has been in residence over the last few days and greatly appreciate all the attention from the amazing people that are at 2BC

14/11/2023

Fashion in the Fields was in full force at 2BC today as we celebrated the NZ Trotting Cup day.

08/11/2023

It’s hard to take the strategy stand up as seriously when it is Halloween dress up at the office 🎃👻🕷️

18/07/2023

We are excited to be hosting the next Connect After 5 Networking event for members of the Canterbury Employers Chamber of Commerce. Follow the link to register to attend https://cecc.org.nz/CECC_Public/Event_Display.aspx?EventKey=NTW230831

This is an excellent opportunity to experience a locally owned outsource contact centre and meet other Chamber members.

Our new ecommerce site is now live! This new site houses a suite of downloadable policies, toolkits, and templates available for purchase to help you meet your employer obligations and legislative requirements.