15/07/2026
SHIPPING UPDATE
Dear Valued Customers,
We'd like to inform you that shipping to the United States has been postponed due to additional U.S. Customs requirements that are currently affecting shipment processing. These new requirements are beyond our control and we are trying our best to navigate through the situation as swiftly as possible. 🥹
Customers with affected U.S. orders will receive an email within 24 Hours with further details and instructions regarding their shipment. We are keeping your items safe and will provide alternative shipping options as they become available.
For customers in the European Union (EU): Please expect that you may be required to pay import duties, taxes, or other applicable fees upon delivery, in accordance with the latest memorandum provided to us by our shipping partners and customs authorities. Unfortunately, we are unable to refund orders that are returned to us due to unpaid customs fees or refusal of delivery, as these charges and policies are beyond our control.
We sincerely apologize for the inconvenience and appreciate your patience and understanding as we navigate these changes. We will continue to provide updates as more information becomes available.
Pre-Orders are currently unaffected, so rest assure we will prepare a mitigation plan prior to their release.
Thank you for your continued support.
