24/05/2022
WhatsApp's user base continues to grow globally, with especially strong growth in key geographies such as Europe, South America, and Asia, it is becoming increasingly important for businesses to communicate with their customers via WhatsApp.
WhatsApp automation enables businesses to easily automate campaigns to drive sales, answer common questions, or quickly escalate customers to live chat agents, making it a very convenient communication method for both businesses and consumers.
WhatsApp Business Solution Providers like ManyChat use WhatsApp Business API to enable WhatsApp messaging.
👉Businesses can use WhatsApp to interact with potential customers and turn those interactions into leads. By funneling paid traffic straight to their WhatsApp bot, businesses can recommend the best matching product/service in a personalized way. This can help businesses increase sales.
👉Re-engagement After 24 Hours: The ability to re-engage customers after 24 hours helps to capture more leads, achieve unprecedented open and conversion rates, and send more promotional broadcasts.
👉Amazing Customer Support: Users can save time by creating automated responses to customers’ questions and quickly raise concerns that typically require an admin’s attention. By decreasing the time spent with support agents and shortening response times, customer satisfaction will increase.
👉Unlimited Inbound Conversations: With WhatsApp’s recent platform change, businesses now have access to unlimited customer-initiated conversations without Facebook Business Verification.