09/01/2026
Responsibilities
Your Role & Impact
Ensure smooth and efficient operation of a real-time 24/7/365 remote monitoring portal.
Respond promptly to fall detection alerts and coordinate accurate and timely intervention.
Engage proactively with Spanish-speaking residents, providing system education, wellness check-ins, and clear communication.
Maintain accurate and updated resident profiles, ensuring data integrity at all times.
Participate in data analysis derived from the system and support policy development based on those insights.
Uphold all protocols, guidelines, and quality standards related to remote care operations.
Coordinate with colleagues and management to ensure seamless communication and case escalation when necessary.
Contribute to overall resident wellness by integrating wellness-focused practices into daily interactions.
Attend administrative meetings and relay key updates to applicable teams.
Requirements
What We're Looking For
The ideal candidate brings both clinical excellence and a passion for service. To thrive in this role, you should have:
A Valid Nursing License in the Philippines or the US with exposure to geriatric or emergency care.
Strong ability to translate spoken and written content between English and Spanish (Hispanic dialect).
Experience in customer service, healthcare support, remote monitoring, or related fields preferred.
Ability to work independently and exercise sound judgment in time-sensitive situations.
Demonstrated professionalism, tact, and diplomacy when working with individuals across different levels.
Strong problem-solving abilities and the capacity to build trust and rapport with remote users.
Familiarity with HIPAA or similar data privacy standards, with a commitment to maintaining confidentiality.
Comfortable working with technology and learning system functionalities related to fall detection and wellness monitoring.
Willingness to work in a live, real-time monitoring environment with minimal supervision after training.
Can start ASAP
Willingness to work flexible hours as required (any shift and willing to work on weekends)
Benefits
What's in It for You?
At Amped HQ, we're redefining what outsourcing can be. Led by a dynamic, forward-thinking leadership team focused on results rather than red tape, we give you the autonomy to structure your day for maximum impact. We prioritize what matters, deliver excellence, support each other, and genuinely enjoy what we do.
Work-Life Balance & Flexibility
100% permanent work-from-home setup
Complete WFH equipment and tools provided
Flexible working environment that adapts to your needs
Health & Wellness
HMO coverage for you starting on your first month!
Full statutory mandatory benefits (SSS, Pag-IBIG, PhilHealth, 13th Month Pay)
Company-wide focus on employee health and wellness initiatives
Career Growth & Development
Exceptional career advancement opportunities
Direct access to senior management for mentorship and guidance
Personalized professional development programs
Annual performance appraisals with clear growth pathways
Culture & Community
Energetic, collaborative international team
Monthly gratitude events celebrating achievements and milestones
Supportive environment where relationships truly matter
Competitive salary package that recognizes your expertise
Ready to Join Us?
Our application process is straightforward: initial screening, followed by first and second interviews with HR, and a final interview with leadership. Each step is designed to ensure we're the right fit for each other.
If you're ready to be part of something different—where your nursing expertise meets innovation, growth, and genuine appreciation—click Apply below.
https://ampedhq.careers.flair.hr/positions/a32Q8000007wZEHIA2