Team Nelvzella by Bozz Chiboys

18/08/2026

18/08/2026

# # # More Than Internet — A Mission to Serve ❤️🙏

For us, **Team Nelvzella is more than just a business.**

Hangad namin na makapagbigay ng **fast, reliable, at maayos na internet service**—pero higit pa roon, gusto naming magkaroon ng negosyo na may **malinaw na purpose: ang makapaglingkod at makapagbalik sa community.**

Naniniwala kami na bawat subscription, bawat referral, at bawat support na ibinibigay ninyo sa Nelvzella ay hindi lang nakakatulong sa paglago ng aming negosyo. **Nagiging bahagi kayo ng isang mas malaking mission.**

Sa bawat tulong ninyo, may pagkakataon kaming:
🤝 makapagbigay ng trabaho
❤️ makatulong sa kapwa
🏘️ makapagbalik sa community
🙏 at maisakatuparan ang mga plano na ipinagkatiwala namin kay Lord.

At gusto rin naming **kayo mismo ay makinabang**—kaya meron tayong referral rewards at iba pang paraan para makapag-earn kayo habang tinutulungan ninyo kaming maabot ang mas maraming pamilya at komunidad.

**Hindi namin gustong maging business na kumikita lang.**
Gusto naming maging business na may saysay—isang negosyo na ginagamit ni Lord bilang instrumento para makapagbigay, makapaglingkod, at maging blessing sa iba.

Kaya kung naniniwala kayo sa aming mission at vision, **samahan ninyo kami.**

Support our service.
Refer someone who needs reliable internet.
Share our story.
And most importantly, **be part of the good that we hope to create in our community.**

Dahil para sa amin, **every connection matters—not only the connection to the internet, but the connection we build with people.** ❤️

**Team Nelvzella**
*More than Internet — We Deliver. We Care. We Listen.*

🙏 **God-driven. Community-focused. Service with purpose.**

15/08/2026

**𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐑𝐄𝐒𝐓𝐎𝐑𝐀𝐓𝐈𝐎𝐍 𝐀𝐃𝐕𝐈𝐒𝐎𝐑𝐘**

We are happy to share that the **Legaspi–Marabut fiber line has been successfully repaired and Internet service has been restored.** 🙏

We sincerely thank everyone for your **patience, understanding, and support** while our team worked to resolve the fiber cut.

To our clients, especially those in **Legaspi and Veloso**, we kindly ask for your help in **keeping an eye on our fiber lines** in your area.

If you notice any **sagging, damaged, exposed, or suspicious activity involving our fiber lines**, please report it to our team immediately. Your simple report can help us respond faster and prevent longer service interruptions.

Together, we can help keep our network **fast, stable, and reliable** for everyone in the community. ❤️

Thank you for being part of **Team Nelvzella.**

**We Deliver. We Care. We Listen.**

14/08/2026

COMMUNITY BLESSING FEATURING BRGY CANMANILA CLIENTS

13/08/2026

𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐑𝐄𝐒𝐓𝐎𝐑𝐀𝐓𝐈𝐎𝐍 𝐀𝐃𝐕𝐈𝐒𝐎𝐑𝐘 💚💙

**𝐆𝐎𝐎𝐃 𝐍𝐄𝐖𝐒, 𝐓𝐄𝐀𝐌 𝐍𝐄𝐋𝐕𝐙𝐄𝐋𝐋𝐀 𝐁𝐘 𝐁𝐎𝐒𝐒 𝐁𝐎𝐒𝐒 𝐂𝐇𝐈𝐁𝐎𝐘 𝐅𝐀𝐌𝐈𝐋𝐘! 🎉**

Our internet service from **Basey to Marabut has now been restored.** The upstream source channel issue has been resolved, and our network is now back to normal operations.

The interruption started at **7:10 AM**, and we sincerely appreciate everyone who remained patient and understanding while we worked with our upstream provider to get the service back up.

We know how important your internet connection is—for **work, school, business, communication, and everyday life.** We’re truly sorry for the inconvenience the interruption caused.

Although the issue was beyond our direct control, **we took responsibility for monitoring, coordinating, and following up until the service was restored.** We will continue monitoring our network to help ensure a stable connection.

If you are still experiencing issues, please try the basic troubleshooting:

1. Turn off your modem.
2. Unplug it from the power.
3. Wait for **1 minute**.
4. Plug it back in.
5. Turn the modem back on and allow a few minutes for the connection to stabilize.

**Thank you for your patience, understanding, and continued trust.** ❤️

We may not always control what happens to the network, but **we will always do our best to respond, communicate, and be there for you.**

**Team Nelvzella**
*We Deliver. We Care. We Listen.* 💙💚

12/08/2026

𝗦𝗘𝗥𝗩𝗜𝗖𝗘 𝗜𝗡𝗧𝗘𝗥𝗥𝗨𝗣𝗧𝗜𝗢𝗡 𝗔𝗗𝗩𝗜𝗦𝗢𝗥𝗬

**𝗔𝗳𝗳𝗲𝗰𝘁𝗲𝗱 𝗔𝗿𝗲𝗮𝘀: 𝗕𝗔𝗦𝗘𝗬 𝗧𝗢 𝗠𝗔𝗥𝗔𝗕𝗨𝗧**

We would like to sincerely inform everyone that **one of our upstream source channels is currently experiencing an outage starting at 7:10 AM.**

At this time, **we still have one source channel operating**, but its capacity is not enough to handle our normal traffic. Because of this, subscribers may experience **slow internet, intermittent connection, or no internet access**.

We want to be transparent with our subscribers: **this particular outage is occurring on the upstream network, which is beyond our direct control.** However, we are not simply waiting for it to be fixed.

Our team is **actively coordinating with our upstream provider and continuously monitoring the situation**. We will keep checking for updates and will do everything within our control to help stabilize the service while their network is being restored.

**Start of Interruption:** 7:10 AM
**Affected Area:** Basey to Marabut
**ETA:** To be announced by the upstream network provider

We sincerely apologize for the inconvenience this may cause. We understand that many of you rely on your internet connection for work, school, business, communication, and daily activities.

**We may not control the cause of the outage, but we can control how we respond to it.** We will continue to coordinate, monitor, and follow up until the issue is fully resolved.

Thank you for your patience, understanding, and continued trust in

**TEAM NELVZELLA** ❤️
*We Deliver. We Care. We Listen.*

11/08/2026

📢 **𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐀𝐃𝐕𝐈𝐒𝐎𝐑𝐘**

Our team is already aware that the **Legaspi to Marabut line is currently experiencing an Internet service interruption.**

We are now **calling and mobilizing our technical team early** so they can check the affected line and identify what caused the disruption.

We understand how important your Internet connection is, and we are doing our best to **check and restore the service as soon as possible.**

We kindly ask for your **patience and understanding** while our team works on this.

We will keep you updated once we have more information.

Thank you for your patience and continued support. 🙏

**Team Nelvzella**
*More than Internet — We Deliver. We Care. We Listen.*