26/04/2025
✨ Sharing an opportunity for a client! ✨
We occasionally help clients fill freelance, independent contractor roles outside of our main call center operations.
Today, we’re helping a client look for a Freelance Case Manager / Office Scheduler (Work from Home, Night Shift, PST).
This is not a call center role and not direct employment under Synctel.
This is a freelance, project-based opportunity for an independent client needing administrative support.
If you’re organized, proactive, and have a heart for service, this might be for you!
Details below. Please email [email protected] if interested!
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Freelance Case Manager / Office Scheduler (Work from Home, Pacific Standard Time)
This is a remote, freelance opportunity (independent contractor), ideal for someone who is organized, proactive, emotionally intelligent, and comfortable working in a start-up environment undergoing transformation and growth.
Important:
• Open only to applicants based in the Philippines, preferably in Calabarzon or Muntinlupa area (for future meetups or equipment support if needed).
• Please apply only if you are currently based in the Philippines.
You must also be willing to:
• Help build and improve processes, tools, dashboards, and SOPs (not just follow existing ones)
• Work through the growing pains and constant changes common in start-ups
• Bring flexibility, creativity, and critical thinking to your work every day
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Responsibilities:
• Schedule and coordinate supervised family visitations across multiple parties.
• Respond to a high volume of emails and phone calls with courtesy and professionalism.
• Track case statuses and assist with document handling, data entry, and reporting.
• Communicate clearly with clients, legal professionals, and other stakeholders.
• Support compliance tracking and provide regular case management reports.
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Required Skills & Qualifications:
• Willing to work Night Shift (Pacific Standard Time).
• Must have your own laptop or desktop with fast and stable internet connection.
• Experience in scheduling, coordination, or administrative support roles.
• Excellent written and verbal communication skills in English.
• Familiarity with Microsoft Office, Google Workspace, and online scheduling tools.
• Strong time management, critical thinking, and multitasking abilities.
• Emotional maturity and professionalism when handling sensitive family-related cases.
• Ability to help create workflows, templates, tools, and documentation.
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Bonus Points If You Have:
• Background in legal, family services, or supervised visitation work.
• Experience working remotely or in a home-based setup.
• A heart for service and strong resilience under pressure.
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Contract Type:
• Freelance / Independent Contractor (exclusive contract preferred)
• Fully remote / Work from Home setup
• Candidates must have their own equipment and internet service
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To Apply:
Please email your resume to [email protected].
Important:
When you email your application, please include a short answer to this question:
“Can you share one example of a tool, process, or system you helped create or improve in your past work?”
(Just a few sentences is fine!)
(Kindly avoid sending PMs; email applications only will be processed.)
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Apply now and be part of a mission that truly matters! 💼
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IMPORTANT:
This is a freelance, project-based role for an independent client.
This is not an employee position and is not connected to Synctel or any call center hiring.
