30/10/2024
Enterprise-level client is looking for a Learning Coordinator responsible for the efficient and effective delivery of world-class learning experiences. In this role, you will bring your experience in ex*****on and program management of learning experiences to our learners, and your demonstrated passion for excellent learner experience, to your role for learners across the globe.
๐๐ซ๐๐๐๐ซ๐ซ๐๐ ๐๐จ๐๐๐ญ๐ข๐จ๐ง: Asia Pacific โ preference in Singapore or Philippines; but we are open to having someone based in other countries similar to SG (GMT+8) time zone.
Work is fully remote.
๐๐ฏ๐๐ข๐ฅ๐๐๐ข๐ฅ๐ข๐ญ๐ฒ: Full-time, 40 hours weekly, work is to follow the GMT+8 Business Hours
๐๐๐ง๐ ๐ฎ๐๐ ๐ ๐ฉ๐ซ๐๐๐๐ซ๐๐ง๐๐๐ฌ: English
๐๐ซ๐จ๐ฃ๐๐๐ญ ๐๐ฎ๐ซ๐๐ญ๐ข๐จ๐ง: Until September 2025
๐๐๐๐๐๐๐๐๐: ๐๐ฅ๐๐๐ฌ๐ ๐๐จ ๐ง๐จ๐ญ ๐๐ฉ๐ฉ๐ฅ๐ฒ ๐ญ๐จ ๐ญ๐ก๐ข๐ฌ ๐ฉ๐ซ๐จ๐ฃ๐๐๐ญ ๐ข๐ ๐ฒ๐จ๐ฎ ๐๐ซ๐ ๐ฎ๐ง๐๐๐ฅ๐ ๐ญ๐จ ๐ฌ๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐๐ฎ๐ฅ๐ฅ-๐ญ๐ข๐ฆ๐, ๐๐ฎ๐ซ๐ข๐ง๐ ๐๐ข๐ง๐ ๐๐ฉ๐จ๐ซ๐ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐ก๐จ๐ฎ๐ซ๐ฌ; ๐ฎ๐ง๐ญ๐ข๐ฅ ๐๐๐ฉ๐ญ๐๐ฆ๐๐๐ซ ๐๐๐๐
๐๐๐๐๐ ๐๐
๐๐๐๐: ๐๐ซ๐จ๐ ๐ซ๐๐ฆ ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ โ ๐๐จ๐จ๐ซ๐๐ข๐ง๐๐ญ๐ข๐จ๐ง
โ Plan, coordinate and execute learning programs, including programs such as Faculty and Leaders as Teachers.
โ Manage multiple concurrent sessions, track learner progress, troubleshoot issues, and ensure timely feedback and evaluation
โ Collaborate with internal and external subject matter experts, facilitators, vendors, and partners to deliver engaging and effective learning experiences
โ Setup spaces and channels to encourage and support community learning
โ Ability to use various tools and methods to collect, process, and interpret data.
โ Monitor and report on key metrics and outcomes of learning programs, such as learner satisfaction, completion rates, knowledge retention, skill acquisition, and business impact
โWork closely with Platforms team on LMS management such as setting up programs, updating participant status, registrations and cancellations, feedback channels, pulling and interpreting data
โ Build strong relationships with learners and stakeholders through communicating with them throughout the program, including responding to queries such as cancellation requests and logistical questions
โ Independently host and moderate virtual live sessions from session opening, welcoming the participants, introducing the presenters and final closing using Teams/Webex and related platforms (including but not limited to: polling, Q&A facilitation, and chat management)
โ Work with regional communications and facilities teams to promote learning programs
โ Identify and manage key relationships with external training delivery partners and vendors
โ Management of invoicing and procurement processes such as open, track and manage POs
โ Any other duties as assigned
๐๐ข๐ง๐ข๐ฆ๐ฎ๐ฆ ๐ช๐ฎ๐๐ฅ๐ข๐๐ข๐๐๐ญ๐ข๐จ๐ง๐ฌ
โ Minimum 5 years of relevant work-experience (project and stakeholder management/coordination, remote assistance), preferably (but not required) in Learning & Development
โ Customer obsessed; responsive to queries in a consistent manner and with a sense of urgency
โ Possesses strong interpersonal and communication skills to develop effective working relationships with all stakeholders (from Senior level to junior level)
โ Excellent written, oral communication and presentation skills and fluency in MS Office suite
โ Accuracy and attention to detail; experience double-checking and cross-checking own work
โPossesses excellent organization and time management skills with ability to manage competing priorities effectively, meeting deadlines
โ Works cooperatively with other team members, displaying a high level of motivation and enthusiasm for tasks
๐๐ซ๐๐๐๐ซ๐ซ๐๐ ๐ช๐ฎ๐๐ฅ๐ข๐๐ข๐๐๐ญ๐ข๐จ๐ง๐ฌ
โ Confident working in an international environment with global team members and participants
โ Proven ability to execute large-scale, global training programs using ILT, virtual ILT, e-learning applications, social media platforms, mobile technology and video.
โ Exceptional project management and organizational skills with demonstrated ability to execute multiple cross-functional projects simultaneously.
โ Comfortable with ambiguity and working in a fast-paced, agile org with rapidly changing requirements and content with a learning mindset.
Must have Upwork profile. PM me asap.
