19/03/2023
PH government websites are notorious for having non-functional and non user-friendly sites. I wanted to test out one of them and my first review is on BIR.
As someone who works in the tech industry, I couldn't help but evaluate the website through a quality assurance (QA) lens. I took some time to review and document my QA process for evaluating websites. I looked at the website's user interface (UI) and user experience (UX), as well as its loading speed and search functionality which is important if you're finding a specific info in a large chunk of info that BIR has.
While the website was a bit outdated and could have been organized better, it did provide me with the necessary forms and information I needed to file my taxes online. However, I do think that the government could benefit from investing in improving the website to make it more user-friendly for all Filipinos.
Probably do SSS next.