Advance BPO Solutions

Advance BPO Solutions Advance BPO Solutions is a line of business (LOB) under AMR Business Process Outsourcing Solutions. We are also classified on the basis of their ownership.

Advance BPO focuses on Training and Development for Filipinos dreaming of a great career in the BPO Industry. In simple terms, Our services refer to various services delivered by us to clients. We are primarily involve managing telephone calls by human operators to understand services better. We are as a physical workplace wherein human agents receive or make outgoing telephone calls to existing o

r prospective customers of a company. We can be classified into various categories depending on their process and ownership. Depending on operational processes, we are classified as Outbound or Inbound or Non Voice including Chat Supports. As outbound call center is a call center process, wherein agents make outgoing calls. In most cases, such calls are intended to sell a product or service, conduct market research, collect debts or generate leads. On the other hand, the function of an inbound call center is to receive incoming voice calls. These calls could be related to product or service information, technical support, reservations and bookings among others. The in-house call center operations of a company is called a captive call center whereas a call center managing call center services for an external client is called a third-party call center. Call centers services have been used by organizations for more than half a century to effectively run their businesses. However, business models have evolved over the years with advancements in technology, telecommunications and globalization. Our services have involved in Outsourcing and near-shore outsourcing have revolutionized the business models of not just leading global corporations, but also of small and medium enterprises. Our services have evolved too, from a transnational services provider to a more value based service provider, driving demonstrable business impact.

Address

Mabalacat
2010

Telephone

639350498908

Website

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Our Story

ADVANCE BPO SOLUTIONS/AMR BUSINESS PROCESS OUTSOURCING SOLUTIONS started as a Call Center Training School which we are known in Pampanga as Advance BPO Solutions.

Advance BPO Solutions Call Center Training is one of our line of businesses dedicated to the professional development of individuals in the BPO and Call Center Industry. We offer a comprehensive call center training curriculum to fit the needs of those people who would like to work as a Call Center Agent or Technical Support Representative (Voice & Non-Voice).

Training programs from Advance BPO Solutions Call Center Training, one of Philippine's most sophisticated Business Process Outsource Training School will give you the best opportunity to get employed in the BPO Industry.