21/04/2026
π’ ππ πππ ππππππ π
ππ!
Sales Coach
Requirements and Qualifications:
β
3 years of experience as a Sales Coach in a BPO setup
β
Preferably knowledgeable in Australian energy, telco, and health insurance industries
β
Excellent communication and coaching skills
Key Responsibilities:
β
Manage and coach a team of outbound healthcare insurance sales agents
β
Ensure achievement of KPIs: conversion rate, contact rate, sales targets, compliance
β
Conduct regular one-on-one coaching, call listening, and performance reviews
β
Analyze CRM data and generate performance reports
β
Coordinate with QA and Operations for campaign improvements
β
Deliver product and objection-handling training sessions
Compliance Officer
Requirements and Qualifications:
β
Strong background in sales
β
At least 3 years of experience as a QA or Compliance Officer
β
Proven experience in a BPO setting
Key Responsibilities:
β
Audit and review sales calls to ensure compliance with company policies and regulations
β
Document QA feedback, call evaluations, and compliance gaps accurately
β
Provide clear, actionable feedback to improve agent performance and call quality
β
Conduct calibration sessions with QA, Team Leaders, and stakeholders
β
Track compliance trends and identify recurring issues
β
Prepare and present reports on QA performance and risk areas
β
Recommend process improvements and training based on findings
β
Collaborate with Operations, QA, and Training teams to address gaps
β
Maintain proper documentation for audits and reference
β
Support internal and external audits with required QA data and insights
What We Offer:
β
up to 40k Salary package
β
Commission and Incentives
β
HMO coverage on first month
β
Day shift β Australian accounts
β
Fixed weekends off
β
Annual performance appraisal
β
Great working environment
β
FLEXIBLE WORK ARRANGEMENT
Our office is located at Tektite Tower East, Exchange Rd., Ortigas Center, Pasig City, Metro Manila, Philippines.
All applications are handled through our online system or by appointment to ensure a smooth and focused process. For interested applicants, please send your updated resume to: [email protected] with the position your applying as a subject (eg. πππππ πππππ) as subject.
Apply now!