UPSPEED AIR FIBER INTERNET

18/02/2026

PAYMENT REMINDER

Dear Valued Customer,

This is a friendly reminder that if you are making your payment via Bank Transfer, kindly send us a screenshot of the transaction receipt together with your Account Name for proper identification.

This will allow us to verify and post your payment promptly and accurately. Payments without complete details may experience delays in processing.

Please send the screenshot through our official page or contact channel after completing your transfer.

Thank you for your cooperation and continued support.

18/02/2026

📢 PAYMENT REMINDER

To all valued clients processing payments via GCash, please ensure that your Account Name is clearly indicated in the payment reference or message field.

Including your Account Name allows us to accurately identify and promptly post your payment to the correct account. Payments without complete details may result in delays in verification.

We appreciate your cooperation and continued support. Thank you.

11/02/2026

📢 Network Advisory

Good day! Please be advised that there is an ongoing system maintenance that may cause slow internet connection in your area. Our service engineers are currently working to fix the issue.

We will send another update once we receive confirmation that the service has been fully restored. Thank you for your patience and understanding.

Send a message to learn more

30/01/2026

📢 PAYMENT ANNOUNCEMENT | ALTERNATIVE GCASH

Good day valued customers!

Please be advised that our old GCash number has already exceeded its receiving limit and is temporarily unable to accept incoming payments.

👇 For payments, please use our ALTERNATIVE GCash number:
📱 [Insert New GCash Number Here]

✅ After completing your payment, kindly send us a screenshot as proof of payment for proper verification and posting.

Thank you for your understanding and continued support. 🙏
For questions or assistance, feel free to message us.

29/12/2025

Payment Advisory 📢

Due to GCash limit, please use the following payment channels:

• Via Collector
• GoTyme

GoTyme Details:
Account Number: 0195 7770 2967
Account Name: Precious Elaine Casabar

After completing the payment, kindly send a screenshot of the payment confirmation for verification.
Thank you for your cooperation. 💙

Send a message to learn more

21/12/2025

📢 PAYMENT COLLECTION ADVISORY 📢

Good day, valued clients!

Due to the upcoming holiday season, our collector will be collecting earlier than usual. Please be guided by the following schedule:

📌 December 25 Due Date
➡️ Collection on December 23

📌 December 30 Due Date
➡️ Collection on December 28 & 29

Kindly prepare your payment on the said dates to avoid any inconvenience or service interruption.

Thank you for your continued support, and happy holidays! 🎄✨

Send a message to learn more

17/12/2025

🔔 Payment Reminder | ROBCOM Porac Branch

To avoid delays in posting payments. For clients paying via GCash, kindly include your registered account name (ROBCOM) in the message or send a screenshot of your proof of payment.

Thank you for your cooperation! 💙

Send a message to learn more

29/06/2025

📢 Upcoming Bill & Account Update

As a courtesy for the recent service interruptions, your next bill will include:

💸 22% discount on your upcoming billing cycle
🚀 1-month SpeedBoost — enjoy a higher service tier from July 1 to July 31 at no extra cost!

👉 To activate the SpeedBoost, please restart your modem on or after July 1.

Thank you for your patience and for being a valued customer. We’re committed to providing you with the best experience possible.

27/06/2025

📌 Updated Contact Information

For GCash Payments, please use the following number:
📱 0920 960 0330
Account Name: Precious Elaine Casabar

For Billing and Technical Concerns, contact us at:
📞 0920 960 0330

Thank you!

24/06/2025

Good news!

Internet service has been restored. Kindly restart your modem to refresh your connection.

We sincerely apologize for the inconvenience caused. Moving forward, we are committed to improving our service by implementing backup solutions to minimize future disruptions.

As a courtesy, a 20% discount will be applied to your upcoming bill.

If you're still experiencing interruptions at this time, please let us know so we can assist you promptly.
Thank you for your continued patience and support!

22/06/2025

We’ve identified the extent of the damage — the underground primary line was accidentally hit by a backhoe in Rockwell. Restoration efforts are still ongoing and may take longer than initially expected. For those currently working from home, please make the necessary adjustments, such as reporting to the office if available. Rest assured, all hours affected by this interruption will be deducted from your bill. We sincerely apologize for the inconvenience and will keep you updated on the progress.

31/10/2024

Temporary Service Interruption Notice

Dear Valued Clients,

Please be informed that some clients connected through Sta. Cruz Tower will experience a temporary internet service interruption due to scheduled system maintenance. This maintenance is necessary to address issues impacting internet speed and to ensure enhanced service quality moving forward.

Maintenance Schedule:
Date: October 31, 2024
Estimated Time of Repairs: 11:00 AM - 2:00 PM

We apologize for any inconvenience this may cause and greatly appreciate your patience and understanding as we work to improve your internet experience.