28/06/2026
โMy goal has never been to accept every client. My goal is to deliver high-quality work to clients na nagtitiwala sa process at creativity ko.
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โThe fact that I sent you an initial 1 page draft during the inquiry stage, which is something I rarely do was already an extra effort on my part.
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โIsn't that considered good customer service?
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โNag fefeed ako sayo ng concepts, yes iaapproved mo tapos later on ipapabago mo nanaman if ever may makikita ka much better. In the end, mas bet mo yung ai generated photo.
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โI refunded your payment in full because our conversation made it clear that you didn't trust my creative process.
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โFor a one-person team like me, spending more than an hour on an inquiry is already a luxury.
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โFor reference sa mga requests nya:
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โ "Candyland theme with a light red background" - Nagbigay ako ng sample in real time para may idea na sya before payment.
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โ"Yan maganda" Then, nagsend payment.
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โMinutes after nag ask ng other samples kahit hindi red designs.
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โI sent 4 designs na existing themes.
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โHe sent another layout from my page, which is Candy Land with Sanrio.
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โPero cute din naman yung Candy Land with JB Friends.
Sabi ko sge, pwde naman Candy Land yung sa Sanrio pero instead Jollibee and Friends yung iadd + red background. Okay din daw. Here, isn't this considered as good customer service?
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โLater on, wag na lang muna pala, kakausapin pa daw yung mother ng celebrant since taga pay lang sya. S
Again back to zero nanaman kami.
Later on, approved daw yung concepts kay mother. Paulit-ulit din na nagsabi na "IKAW NA BAHALA BASTA CANDY LAND THEME".
Again, ikaw na bahala ah.
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โOkay, settled. Told him update ako sa release date.
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โMinutes after, nag send ng AI-generated background because "mas cute at mas maganda" for him.
So back to Zero nanaman pala kami ๐
Kesa magpaulit-ulit na cycle which is obviously yun talaga mangyayari kasi he mentioned wala pala talaga silang final theme. Good decision pa din talaga mag refund.
Hopefully sa mga interested, if magpapabook sana decided na po kayo sa theme. Pwde naman po tayo mag collaborate and brain storm as long as may tust po kayo sa creative insights ko.
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