Niel John Limba VA

25/10/2023

23/10/2023

Reading customer reviews daily is what keeps me going. It makes me feel proud of what I'm doing and continue doing it.

Helping people with their concerns to the best of my ability and exceeding their expectations is what I always aim to do.
These reviews are what I consider my best rewards.

10/12/2022

Hi everyone! Here is a list of tasks and skills I am very familiar with. If you think what you need matches what I can offer, let's hop on a call now!

Shopify - Processing Refund(for subscription, and regular orders), Creating discount codes, Creating manual orders, Weekly sales reporting, Cancelling order subscriptions

Customer Service - CS Support(Facebook comments, Live Chat, and email), Creating CS SOPs, Creating CS Canned Responses, Revenue Assistance(Sales through CS interaction), Resolving Payment Disputes on Stripe and PayPal
List of tools I am very familiar with:
Gorgias
Limelight
Shopify
Oracle Service Cloud
Google Docs, Google Sheets, Google Drive
LastPass(for account sharing)
Stripe
PayPal
ClickUp
Asana
Slack
Zendesk
Salesforce
page Manager

The above information will be edited every month as I gain more experience by helping my current clients grow their businesses.

God bless and thank you!

10/12/2022

In 2023, I vow to be more proactive in taking actions to achieve my goals and plans for a better life. Investments should be a priority.