23/06/2023
JOB OPPORTUNITY
Dialer Administrator
Job description
Ready to Earn & Learn!
We're looking for a candidate for the post of Dialer Administration who must meet the following requirements:
Requirements:
· Should have experience with a dialer product in a customer contact center environment.
· Sound knowledge of the inbound and outbound telemarketing.
· Operational knowledge of reporting tools and data extraction.
· Ability to measure the various call center metrics.
· Ability to develop and prepare dialer analysis and recommendations.
· Setup and configuration of the dialer system
· Monitor dialer performance and productivity
· Create and maintain dialer campaigns
· Monitor dialer compliance with regulations laws
· Provide technical support to dialer users
· Troubleshoot dialer-related issues
· Generate reports on dialer performance and productivity
· Maintain and update dialer data
· Train new users on how to use the dialer system
· Ensure the security and integrity of dialer data and systems.
Job Type: Full-time
Ability to commute/relocate:
Rawalpindi: Reliably commute or plan to relocate before starting work (Required)
WhatsApp-03116631556
