16/05/2025
Debating the ROI of loyalty programs is like arguing about the value of lifeboats on the Titanic – by the time you realize you need them, it's already too late.
In today's retail environment, customer acquisition costs continue to climb while competitors are just a click away.
Yet many brands still treat loyalty as an afterthought, a simple points system rather than a strategic growth engine.
Our upcoming E-Commerce Growth Meetup features an all-star panel discussion that cuts through the noise to address the questions you're actually asking:
👉 Is a loyalty program right for every brand, or are some businesses better served by alternative retention strategies?
👉 When in your growth journey should you implement a formal program?
👉 Where does AI fit into the loyalty ecosystem?
And many more -asked by Tribe47 CEO, Ewa Wysocka.
This candid conversation brings together three loyalty architects with experience spanning multiple industries, technologies, and approaches:
Sarah-Jane Bevis | Senior Customer Success Manager – Bloomreach
She brings expertise from both MarTech SaaS and consumer brands, having developed loyalty initiatives for ODEON Cinemas, Royal Caribbean, and TUI Travel before helping Bloomreach clients create personalized experiences that deliver measurable ROI.
Robert Olędzki | Digital Business Director – PAYBACK - Tu się nagradza
With 15+ years leading loyalty projects across Europe and Mexico, Robert specializes in scalable, data-driven customer engagement and point-based ecosystems that create mutual value for consumers and business partners.
Daniel Górny | Loyalty Programs Manager – YES
Creator of four loyalty programs in the jewelry industry, Daniel specializes in implementing omnichannel loyalty systems based on mobile applications, bringing practical expertise from the luxury retail sector.
Join us next Tuesday! Link in the comments
