05/08/2026
【PRIZM Showcase】Western Union – Multi-Market China Marketing
Western Union is a household name in international money transfers, but reaching overseas Chinese communities across Singapore, Malaysia, Australia, the USA, and the UK required a touch of local heart and cultural authenticity. ❤️
Prizm Group stepped in to bridge the gap! We moved beyond transactional messaging to launch a heartwarming Chinese New Year campaign centered on connection and care. By leveraging Xiaohongshu (XHS) as our primary storytelling platform and reinforcing visibility through YouTube, we brought the brand closer to the community. 📱✨
Key highlights of our strategy:
🔍 Deep Market Research: Identifying unique digital behaviors and personas across 5 global markets.
🤝 Strategic KOL Partnerships: Collaborating with over 40 Chinese-speaking KOLs to share authentic stories of overseas life and supporting loved ones.
🎨 Localised Content: Adapting narratives to fit local cultural nuances while maintaining a consistent global brand voice.
It’s about more than just sending money; it’s about sending love and staying connected to home, no matter the distance. ✈️💌
💡 Click the link below to see how we localized this global campaign!
https://prizmgroup.com.sg/work/western-union-overseas-chinese-marketing/