05/06/2026
83% of your marketing's impact is invisible to your dashboard.
According to MMA research, traditional attribution tools captured just 17% of Kroger's full sales impact. The rest was happening downstream — long after the campaign report was archived.
Their Brand as Performance study across three major brands found:
Favorable consumers convert at 2.9x to 4.7x the rate of non-favorable ones
Long-term conversion lift runs 1.8x to 6x the short-term result
A brand-forward strategy projected 16% more customers and 29% more accounts over two years vs. a short-term performance approach
The problem isn't that brand marketing doesn't work.
The problem is that most measurement systems are designed to stop looking before the returns arrive.
If your CFO is questioning marketing's ROI — it might not be a performance problem. It might be a measurement window problem.
Worth a read for any CMO tired of defending budget with incomplete data. 👇
https://marketingtnt.org/the-hidden-returns-of-marketing-that-campaign-reports-miss/
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