NXAI

05/06/2026

Is Your Global Customer Engagement Strategy Stuck in the Past? 📉

Traditional channels are hitting a ceiling. With declining Email open rates and rising SMS noise, forward-thinking brands are shifting to a new gold standard.

Industry research proves that moving to a structured WhatsApp conversational ecosystem drives measurable enterprise growth:
✅+61% Higher CTR compared to traditional messaging solutions.
✅+53% More Leads generated over standard SMS, and +61% over Email.
✅64% Customer Retention Rate achieved after adopting Meta Business Messaging, up from 51%.
✅54% Productivity Boost by migrating customer service inquiries to automated messaging loops.

Why the shift?
Through the WhatsApp Business API, large enterprises can manage the entire customer journey in a single chat—leveraging automated OTPs, rich-media broadcasts, interactive Flows, and official blue badge brand verification.

As a Meta Premier Business Solution Provider (BSP), NXAI helps international enterprises architect secure, high-converting conversational strategies that scale seamlessly.

🚀 Ready to upgrade your global connectivity? Let’s discuss how a tailored WhatsApp API infrastructure can redefine your ROI.

03/06/2026

📢 Industry Update: WhatsApp Business Pricing Changes Coming July 1, 2026

Starting July 1, 2026, Meta will implement its updated WhatsApp Business Platform messaging rates for the third quarter of 2026.

This pricing update affects both Marketing and Utility/Authentication message categories across key regions in Europe, the Middle East, and Asia-Pacific. Navigating these dynamic shifts is crucial for international enterprises optimizing their global customer engagement and market expansion strategies.

📊 Key Takeaways from the Q3 Adjustments:
Marketing Rates: Increased in regions like the UK, Italy, and Spain, while dropping significantly in Poland.
Utility & Authentication Rates: Dropping in Poland, but rising in Hong Kong, Singapore, Qatar, Romania, and Hungary. Notably, Hong Kong utility messaging will see an adjustment of over 130%.

For businesses relying on WhatsApp for customer notifications, verification, and automated operations, proactively managing these cost fluctuations is essential for balancing international budgets.

👉 How will this update impact your Q3 routing and communication budget? Let us know in the comments below, or DM us for a tailored cost-optimization strategy.

02/06/2026

🚀 Next Stop: MWC Shanghai 2026! 🚀

We are thrilled to officially announce that NXAI will be at MWC Shanghai 2026 this June! As global connectivity evolves, we are excited to showcase our latest innovations designed to empower businesses worldwide.

From cutting-edge intelligent connectivity to advanced CPaaS and CCaaS solutions, our team is ready to demonstrate how we help brands navigate international markets and drive seamless global expansion.
Will you be in Shanghai? Let’s connect, explore strategic partnerships, and discuss how we can shape the future of global communication together.

📅 Save the date and stay tuned for our booth details. See you there!

29/05/2026

🏝️ That's a wrap on Contact Islands Cebu 2026! ✈️

What an incredible few days of insights, innovation, and inspiration at Contact Islands, hosted by Customer Xperience Association of the Philippines - CCAP!

We are leaving Cebu with full hearts and inspired minds. It was truly validating to discuss the future of CX—from AI integration to human-centric design—and to see the Philippines continue to lead the way as a one of the regional CX powerhouses.

The highlight? The connections. Gaining perspectives from fellow CX professionals and making new friends in the industry reminds us why this community is so special.

Thank you to the CXAP team for putting together a phenomenal event that perfectly reflects our industry's shift toward elevating the end-to-end customer journey.

Now it’s time for us to our luggage to head home. To everyone we met—let’s keep the momentum going. We will link up & level up together! 🚀

26/05/2026

🚀 The energy is absolutely electric here at Contact Islands Cebu Day 1! 🚀

Grabe ang hype! The team is all fired up and ready to show you what the future of customer experience looks like.

If you’re roaming the floor, make sure to swing by the by Booth during the 3-day event. Whether you want to talk cutting-edge AI, explore seamless integrations, or just catch up with our experts, we’d love to connect!

📸 Bonus: Come "picture your next level experience" at our AI Photobooth! Snag a cool, customized AI photo and walk away with a printout keepsake.

📍 Find us: Mactan Ballroom 4 Area
👋 Tara daan kayo dito usap tayo

25/05/2026

Just 1 day to go until Contact Islands 2026 kicks off in Cebu! 🇵🇭

NXLINK by NXAINXAI is proud to join this year’s event as a sponsor, and we’re looking forward to connecting with the regional CX community from May 26–28.

As the customer experience landscape evolves, orchestration and AI-powered innovation are more critical than ever. We are incredibly excited to support the CCAP in bringing together the brightest minds in the industry to shape the future of CX.

To all the delegates, speakers, and organizers—we can’t wait to see you there. Let’s connect! Drop a comment below or send a DM if you'll be attending.

See you in Cebu! 🌴✨

𝐒𝐢𝐥𝐯𝐞𝐫 𝐒𝐩𝐨𝐧𝐬𝐨𝐫 | 𝐍𝐗𝐋𝐈𝐍𝐊 𝐛𝐲 𝐍𝐗𝐀𝐈

Driving smarter decisions through artificial intelligence—NXAI joins Contact Islands 2026 as a Silver Sponsor.

NXLINK by NXAI specializes in artificial intelligence solutions that enhance decision-making, automation, and operational efficiency. The company helps organizations unlock actionable insights and drive smarter business outcomes through advanced AI technologies.

📣 Contact Islands 2026
📅 May 26 - 28, 2026
📍 Shangri-La, Mactan, Cebu

Secure your spot today: https://bit.ly/ContactIslands2026

For sponsorship and registration inquiries (including complimentary slots), you may reach out to Aissa Benitez at [email protected] or KZ Reyes at [email protected].

25/05/2026

The shift toward AI-driven CX isn't coming—it's already here.

We are bringing NXLINK by NXAI to CCAP Contact Islands 2026 in Cebu! Find us at Booth S01 to discover how our cloud-native CCaaS platform is empowering enterprises to build resilient, borderless, and highly automated customer engagement systems.

Don’t let legacy infrastructure slow your growth. Let’s meet on the exhibition floor to discuss scaling your operations smarter.

📍 Booth S01 | CCAP Contact Islands Cebu 👉 Comment below or DM to schedule a live, 1-on-1 demo!

22/05/2026

✨What an incredible 3 days it has been! From May 19th to 21st, NXAI team was fully immersed in the energetic atmosphere of International Telecoms Week (ITW) 2026.

As the event comes to a close, we want to express our heartfelt gratitude to all our amazing partners, clients, and friends. Thank you for taking the time to meet with us, share your insights, and explore new avenues of collaboration. Your trust and support are what drive us forward. 🚀

💡 Key Highlights:

Global Networking: Reconnected with long-standing partners and forged exciting new relationships.
Future-Ready Discussions: Explored the next frontiers of global connectivity and telecom innovation.

While the 3-day event has officially ended, the conversations we started have just begun. We look forward to turning these inspiring ideas into reality!

Missed the chance to connect? It’s never too late—feel free to drop us a DM! 🌍

20/05/2026

Day 1 at International Telecoms Week 2026 was packed with incredible energy, insightful discussions, and powerful connections. A huge thank you to everyone who stopped by to say hello!

A few highlights from Day 1:

✔ Meaningful discussions with partners across global messaging & voice connectivity
✔ Strong interest in AI-driven customer experience solutions
✔ Great exchanges on how businesses are integrating automation into communication workflows
✔ Reconnecting with industry friends and meeting new partners from around the world

The momentum continues — and the NXAI team is ready for more conversations.

If you’re attending ITW US, come meet the NXAI team — Shirley, Lisa, and Diego — at Meeting Table B39.

We’d love to connect, exchange ideas, and explore new opportunities around AI-powered communications, CPaaS, CCaaS, and global connectivity solutions. See you there!

20/05/2026

Indonesia is not a new market for us. Today, we scaled our commitment to it.

NXAI has been serving enterprise customers in Indonesia and working with local partners here for some time. The traction is real. The demand is clear. And today, we took a deliberate step to accelerate it.

This morning, we formalised a distribution partnership with ACA Pacific Indonesia — appointing them as our Authorised Distribution Partner and expanding our channel reach significantly across the country.

ACA Pacific brings an established reseller network, deep enterprise relationships and the kind of on-the-ground market knowledge that takes years to build. Combined with what NXLINK already brings — an AI-powered CCaaS, CPaaS and digital engagement platform, a fully operational local cloud instance, 100% data localisation, OJK compliance and UU PDP alignment — this partnership is built to move fast.

Indonesia's contact centre market is growing faster than anywhere else in the region. Enterprises here are actively modernising. The compliance infrastructure is now in place. The channel is expanding. The conditions are right.

To the channel partners and resellers in the room this morning — the programme launched today is built around your success. We are here to win alongside you.

To Mr. Wiranto and the entire ACA Pacific Indonesia team — let's build on this together. 🤝