Chronos Agency

Chronos Agency Chronos Agency is a Lifecycle Marketing Agency helping high-growth DTC brands scale profits with Email, SMS, and Push Marketing.

We're a global team of 80 that acts as an extension of your business to scale together. Founded in 2017 by Joshua Chin, Chronos is a multi-award-winning eCommerce marketing agency specializing in lifecycle marketing and paid media marketing. As one of Klaviyo's Elite Partners globally, Chronos now has a team of 80 specialists spanning APAC, the EU, and the US. Our team prides itself on its domain

expertise, service level, and global experience gained through managing clients in every corner of the world.

Incredible news! Chronos Agency has been recognised as a   Award winner AND a   for Fall 2024.Clutch empowers better bus...
19/12/2024

Incredible news! Chronos Agency has been recognised as a Award winner AND a for Fall 2024.

Clutch empowers better business decisions as the leading global marketplace of B2B service providers. More than 1 million business leaders start at Clutch each month to
read in-depth client interviews and discover trusted agency partners to meet their business needs.

Tim Condon, Clutch Chief Revenue Officer says about Clutch Global Award winners: “[They] exemplify what it means to be leaders in B2B service. The companies named are redefining what it means to provide top-tier service by fostering partnerships that fuel change and drive tangible results for their clients. Their proven track record of excellence sets the benchmark for what exceptional service truly means.”

Thank you to our amazing team and clients for your trust and support this year! 🥳🥂And thank you to Clutch for the recognition! 😍

Here’s to all of you! See you in 2025 for more greatness. 🫡

Get to know Lifecycle Strategist, Sean Goh! 👋This young, dynamic force brings fresh energy, curiosity, and drive to his ...
13/12/2024

Get to know Lifecycle Strategist, Sean Goh! 👋

This young, dynamic force brings fresh energy, curiosity, and drive to his team.

Check out what he has to say about working with Chronos and learn all about his achievements on our marketing team! 🕺

It’s not all strategy and customer engagement! Chronisians work hard, play hard, and take time to rest, relax, and recha...
10/12/2024

It’s not all strategy and customer engagement! Chronisians work hard, play hard, and take time to rest, relax, and recharge.

This week, Retention Marketing Executive Rahul Chhabra takes over our Instagram to take us through a day in the life: https://bit.ly/3ZE7cXv

This week, we ask Retention Marketing Manager, Hannan Shaikh, what emerging trends in e-commerce he predicts will shape ...
06/12/2024

This week, we ask Retention Marketing Manager, Hannan Shaikh, what emerging trends in e-commerce he predicts will shape email marketing strategies for the new year.

Let’s talk about privacy-focused marketing and customer data platforms. Swipe to take a deep dive into Hannan’s predictions for 2025! 🔮

If you could teleport anywhere in the world, where would you land? And what drink would you have in hand? This week, we ...
25/11/2024

If you could teleport anywhere in the world, where would you land? And what drink would you have in hand? This week, we asked Chronosians some of life’s biggest questions.

And the answers? Let’s just say they’re pretty revealing. 🌍🍹

What does Retention Marketing Executive Nisyah Nazam get up to when she’s not obsessing over client success? 🤔Catch a da...
11/11/2024

What does Retention Marketing Executive Nisyah Nazam get up to when she’s not obsessing over client success? 🤔

Catch a day in her life this week as she takes over our Instagram account and shows us what she’s all about! 😍

Head to our IG page this Wednesday to check it out: https://www.instagram.com/

🎉Get to Know Joanne Anthony, our Senior Retention Marketing Executive!🎉Joanne is a rockstar who consistently wows us wit...
09/11/2024

🎉Get to Know Joanne Anthony, our Senior Retention Marketing Executive!🎉

Joanne is a rockstar who consistently wows us with her strategic thinking and exceptional client communication skills. Her secret? Building strong, long-lasting relationships built on trust and collaboration. 🤝

But don't just take our word for it! Ruth Medina-Ilasco, our Retention Marketing Manager, says, "Joanne is an amazing senior RME... I am grateful I get to work with her every day and that she is someone I could call a friend, both in work and out. My team won't be the same without her."

Joanne's dedication shines through in her incredible achievements, like helping one of her clients generate nearly 50% of their store revenue through email and SMS campaigns! 📈

We're incredibly proud to have Joanne on the Chronos team! 🙌

Is your brand ready for BFCM? 🤔  Miles Camomot, our Senior Client Strategy Manager, breaks down the must-haves for a suc...
01/11/2024

Is your brand ready for BFCM? 🤔 Miles Camomot, our Senior Client Strategy Manager, breaks down the must-haves for a successful retention marketing strategy this holiday season.

✅ Deliverability: Ensure your emails reach the inbox!
✅ Pop-ups: Capture those valuable leads. 📈
✅ A/B Testing: Use your data to optimize campaigns.
✅ Bonus: Consider a dedicated BFCM landing page.

Interested to see how strategy wins the day? We’ve got you covered! Book a free consultation with our team of friendly experts today. https://bit.ly/48yfJhu

Exciting news! 🎉 We're thrilled to announce that Chronos Agency has been shortlisted as a finalist for the Personalisati...
30/10/2024

Exciting news! 🎉 We're thrilled to announce that Chronos Agency has been shortlisted as a finalist for the Personalisation Pioneer Award at the upcoming POPs Awards! 🏆

The POPs Awards, hosted by the National Online Retailers Association (NORA), celebrate the most innovative and successful partnerships in the online retail industry. Being nominated for this prestigious award is a huge honor, and we're incredibly proud of our team for their hard work and dedication.

The winner will be announced at the POPs Awards ceremony on November 6th at The Ivy Ballroom in Sydney. We'd love for you to join us as we celebrate this exciting occasion.

Get your tickets today. https://www.thepops.com.au/tickets/

Is fried chicken a musical instrument? Does plain pasta noodle with ketchup count as a snack? Are our coworkers total ne...
25/10/2024

Is fried chicken a musical instrument? Does plain pasta noodle with ketchup count as a snack? Are our coworkers total nerds? 🤓

We ask each other all of that and more in this week’s Chronos Water Cooler chats!

Join the conversation and comment your answers below! 👇

Ready to crush your BFCM goals?  These strategies will take your paid media game to the next level:1. Segmentation is Ki...
24/10/2024

Ready to crush your BFCM goals? These strategies will take your paid media game to the next level:

1. Segmentation is King (and Queen!)

Know your audience: Divide and conquer by segmenting your customers based on their behavior and purchase history.

Personalization is key: Deliver laser-focused messages that resonate with each segment for maximum impact.

2. Keep your ad platforms and product catalogs in sync.

Seamless integration: Ensure your product catalog is perfectly synced with your ad platforms for dynamic ads that shine. ✨

Show the right products, to the right people, at the right time. It's a winning formula! 🥇

3. Early Bird Gets the Sale 🐦

Don't wait: Launch your campaigns early to build anticipation and get those "Add to Cart" clicks flowing.

Optimize for peak performance: Early campaigns give your ads time to learn and perform their best when it matters most.

4. Contingency Plans: Your Secret Weapon

Be prepared: Have a backup plan for unexpected challenges like stockouts or underperforming campaigns.

Stay agile, stay winning: Real-time monitoring allows you to stay on top of your strategy and overcome any obstacle.

Want more secrets to maximizing your paid media ROAS? We’d love to work with you! Give us a 🤙today. https://bit.ly/4dXRXwO

Inflation got you sweating? Don't let it throw a wrench in your BFCM plans!Unlock the secrets to winning Q4 with this Co...
24/10/2024

Inflation got you sweating? Don't let it throw a wrench in your BFCM plans!

Unlock the secrets to winning Q4 with this Consumer Spending Report—expert insights brought to you by Chronos and Klaviyo.

Find out:

How inflation is REALLY shaping consumer behavior
Why consumers are starting to shop earlier than ever
Why omnichannel is the ultimate weapon for conquering customer expectations this holiday season

Download the report now and prepare to conquer Q4 🏆 https://bit.ly/4f0ZDQg

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Sin Ming Lane #06-76 Midview City
Singapore
573969

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