13/12/2025
Netflix has 18,000 titles.
Disney+ has 2000 titles.
Netflix has 270 million subscribers.
Disney+ has 150 million subscribers.
But here's what's interesting:
Average time to choose something on Netflix: 13 minutes.
Average time to choose something on Disney+: 4 minutes.
Disney+ users start watching 3.25× faster with 1/9th the content.
The reason?
Too many choices creates decision paralysis, even when the product is entertainment.
On Netflix, you scroll for 13 minutes, pick something, watch 10 minutes, decide you hate it, scroll for another 10 minutes.
On Disney+, you see 6 Marvel movies, 8 Star Wars shows, and 20 Pixar films. You pick one. You're done.
A digital course platform tested this:
Before: Course library with 140 courses across 12 categories, all available immediately after signup
Average course completion rate: 8%
Average customer lifetime: 2.3 months
"Overwhelmed" mentioned in cancellation surveys: 67% of responses
After: Curated learning path with 12 courses unlocked progressively based on completion
Average course completion rate: 41%
Average customer lifetime: 7.1 months
"Overwhelmed" in cancellations: 19%
They gave people less access and people stayed longer.
Because they had a clear next step.
If you sell access to a library, a membership, or a content platform, don't dump everything on people at once.
Guide them.
Give them a path.
Unlock things as they progress.