27/08/2026
WE’RE HIRING — CUSTOMER SERVICE REPRESENTATIVE
YINK | APPMA
We’re looking for a friendly, organised and motivated Customer Service Representative to join our team.
At YINK APPMA, we work in a fast-paced creative environment where customer service, design and production come together. We’re looking for someone who enjoys helping people, communicates well, pays attention to detail and is willing to learn and grow with the company.
What you’ll be responsible for:
• Assisting customers via WhatsApp, phone, email and in person
• Understanding our products and services and providing customers with accurate information
• Preparing quotations, invoices and order sheets
• Processing and documenting customer orders accurately
• Following up on open quotations, orders and customer requests
• Keeping customer and order information organised and up to date
• Working closely with our design and production teams to ensure orders are completed correctly
• Helping customers understand artwork, print and production requirements
• Maintaining a professional and welcoming customer experience from enquiry to completion
We’d love to hear from you if you have:
• Strong customer service and communication skills
• Good organisational skills and attention to detail
• Confidence using computers and business software
• The ability to learn new systems and processes quickly
• The ability to work independently while also being part of a team
• A positive, responsible and solution-oriented attitude
Graphic design experience is an asset.
Knowledge of Adobe Illustrator, Photoshop or InDesign, along with an understanding of print production, would be beneficial.
Experience is valuable, but we’re also interested in people who are eager to learn, take initiative and grow into the role.
Ready to join us?
Send your resume and cover letter to [email protected]
Please use “Customer Service Representative” as the subject of your email.
We look forward to hearing from you.
