13/04/2026
網友的故事Taiwan Subreddit (u/BananaUhlala)：大家好！簡單來說：昨天我在飯店叫了一輛Uber，和我的伴侶在飯店門口等車。車子到了之後，我試著開門，結果發現門鎖著。司機大喊“取消，取消”，拒絕開門，然後就開車走了，自己也沒取消訂單。他把車停在附近（雖然我看不見，但我能在地圖上看到），直到Uber自動取消了訂單，還收了我50新台幣的爽約費。
我聯絡了客服三次，他們每次都關閉我的工單，只給我自動回覆說我爽約了。當然，50元台幣我根本不在乎，但我對這件事非常生氣，正在考慮報警，投訴他們詐騙。因為事情發生在飯店門口，那裡有監視器，所以很可能全程都被拍下來了。
From the Taiwan Subreddit (u/BananaUhlala): Hey all! Long story short: Yesterday I called an Uber at my hotel and waited for it in front with my partner. When the car arrived, I tried to open the door but it was locked. The driver yelled "cancel, cancel", refused to open the doors and drove away without cancelling the trip himself. He parked somewhere close (not in sight, but I could see him on the map) until Uber cancelled the trip automatically and charged ME a no-show fee of 50NTD.
I contacted support 3 times and they keep closing my tickets and giving me Al auto-responses that I was a no- show. Of course, I honestly couldn't care less for 50NTD, but I am so pi**ed at the whole thing that I'm considering going to the police and making a fraud complain. Since the incident happened at the hotel door, there is a camera so everything was probably recorded.
