Denis Zabelin

15/04/2022

How to improve your web app settings without headaches? Frankly, great settings delight users and reduce your customer support efforts.

Follow these steps in creating and changing settings:

1. Discuss with the stakeholders what they’re really want to achieve from creating or improving settings in the application.

2. To understand the big picture, talk with the customer support team about the needs and pain points of users. The customer support team is one of the critical sources for information in the UX design;

3. Have a strong commitment to the deep user’s research before any steps towards creating or changing settings. Always keep in mind how your users would organize the settings and process of customization;

4. Put the most frequent settings 80% of users at the forefront. And leave the last 20% of settings a little bit further.

5. Creating standard settings is the first step, yet considering the design of advanced settings is critical.

6. The function of returning to the default settings is one of the top priorities.

7. Your app can save changes automatically or require a proper “Save Settings” button. Either way, changing of settings must be supported by instant feedback, notifications, etc. Thus every user knows that certain changings already been implemented in the system.

8. Place the “Save” button in a way users do not need to look or scroll for them;

9. Create a clear description of each setting. Inform users about concrete results once they make changes;

10. Don’t forget about the readership of your application. Never use jargon or sophisticated technical specs in the description and notifications.

11. In a case, changing involves customization for personal data, financial info, and one of a kind, you need to have a process of confirmation. An email can be one of the tools for changing conformation.

12. Design the prototype and test it before the final decision on the implementation.

Your application can be much better. If you have a necessity to improve your app, contact me.

14/04/2022

Recommendations from experts on how to fix issues with the passwords through UX.

✔️ Depending on the business it’s critical to provide deep research on the most frequent ways users design their passwords and the most frequent mistakes they commit;

✔️ When the problem occurs, every user need help to quickly accomplish the signing in or logging in procedure; The pop-up windows, comments, and other text info can increase the user happiness;

✔️ Guide your users step-by-step in your signing in or logging in processes;

✔️ Counting the vulnerability and cyber-attack possibilities, include as many security rules as you need.

✔️ Yet never overdo and make them accomplishable (for instance ABC123 – is too weak, include special characters such as !@ #, their combinations, etc);

✔️ Add the option to see or hide passwords in fields;

✔️ Consider including the Show/Hide option, even if previously you used unmasked input fields;

✔️ Add the Metric of password strength such as short and weak, average and medium, long and strong, etc.;

✔️ Ensure better security by allowing passwords starting from 8 to 16 and more characters;

✔️ Advise your users to never include in passwords well-known phrases, quotes, phrases from books, movies, songs, speeches, etc.;

✔Use the option to recover the passwords through email;

Have you the web app that requires UX reviewing? 💬 Contact me now!

13/04/2022

My top recommendations on how to foster user engagement and conversation rate in your web app.

For instance:

1. Focus priority of your web apps on the rapid customer tasks solving;

2. Knowing user’s priorities, build your web app in a logical sequence for them and ensure a great customer journey;

3. Put the limited number of functions in your web app, which is useful for an audience;

4. Actions with severe consequences for users must require more effort (fill forms, checkboxes, etc.);

5. The readership is matters: look for better layout and content for your audience;

If you are an owner of the web app or product, share us your thoughts

12/04/2022

Here’re my recommendations on how to foster your ROI with the UX for your web apps.

First things first. Make deep research and analysis of your core audience you’re trying to sell or offer services. Depending on this research, you’ll have more winning ideas on how to organize your product.

Secondly. Based on the research and wireframe you can easily enable changes during the prototype stage. The vast majority of business owners make changes too late and invest in the UX when their products already launched.

Thirdly. Every prospect or customer wants to solve their tasks fast, using your product. Keeping this idea in your mind will focus you on what matters the most.

Please tell me what do you think about it?

24/03/2020

Highlight 10 best practices for building your landing page that I believe will significantly increase your chances to get more paying customers. https://buff.ly/2Jcyhcu

05/03/2020

How the UX industry is being transformed? what exactly are we? Isn’t a title like “designer” kind of vague to describe what we do?

I am a designer. Since you are reading this post, chances are you are considered one too. So far so good. But, honestly, what exactly are we? Isn’t a title like “designer” kind of vague to describe what we do?  You might answer “Yes, that’s the reason we’ve put cool pointing words befor...

26/02/2020

Are there any advantages for freelance to create a collection of design standards, reusable components, and documentation? or the design systems is just a waste of your time?

If you're a freelance web designer and are intrigued by design systems, find out if they make sense for your business before hopping aboard this trend.

20/02/2020

Behaviour design combines behavioural science with user insights and business needs to de-risk innovation. Learn more about it here: https://buff.ly/2HIpLRz

A guide to Behaviour Design. Use behavioural science to change people's behaviour in digital products, services and UX.

20/02/2020

Looking for the awesome ideas and inspiration for your projects? Read on to realize how to find that perfect and sweet “Aha!” Moment! https://buff.ly/2wtUXBL

07/02/2020

Нow impactful is a well-designed for growing your business? Design a brand tone that appeals to your audience😉 https://buff.ly/373fcCX