Macquarium

Macquarium We are a team of thinkers, dreamers, and doers with a deep passion for creating great customer experiences. We also write: macquarium.com/blog

Twenty-two years ago, we helped usher many iconic brands into the digital age. As companies face constant industry disruption, we continue to help our clients transform their customer experiences in a digital world. We are based in Atlanta and have business operations in Washington, D.C., Houston, and San Francisco. We work with clients across the United States and the world, including Recall, Del

ta, Cummins, Heinz, and more. What we do:
• Customer Experience: We formulate strategies to deliver on customer wants and needs.
• Digital Products & Services: We design and build desirable digital experiences.
• Digital Marketing: We create emotional connections between customers and brands. Visit our website (macquarium.com) or check out our blog (macquarium.com/blog) to learn more.

We wish our clients, colleagues, and connections a happy holiday season. As 2022 comes to a close, we are reminded how g...
12/23/2022

We wish our clients, colleagues, and connections a happy holiday season. As 2022 comes to a close, we are reminded how grateful we are for what we have accomplished together as a team and community.

Happy Independence Day!
07/04/2022

Happy Independence Day!

Macquarium, a distinguished customer experience agency, is acquired by Synoptek. The combination of Synoptek's transform...
05/12/2022

Macquarium, a distinguished customer experience agency, is acquired by Synoptek. The combination of Synoptek's transformational IT capabilities with Macquarium's customer engagement, conversion, and retention strategies will provide the company's customers with a superior customer experience. Learn more about the acquisition here

Industry Leader in Global IT Transformation Increases its Customer-Centric Focus   Original Release posted on Business Wire Here IRVINE, California | ATLANTA – May 12, 2022 – Synoptek, a leading global business and technology consulting firm, acquires distinguished customer experience agency, M...

12/30/2021

With gratitude onward to 2022, Macquarium wishes everyone a happy, and healthy, New Year! Looking forward to supporting you in the coming year!

Thank you to all who served our nation!
11/11/2021

Thank you to all who served our nation!

Have a safe and happy 4th of July weekend!
07/02/2021

Have a safe and happy 4th of July weekend!

Tomorrow marks Juneteenth—a day to acknowledge + celebrate the freedom of enslaved people in America. We, as a company, ...
06/18/2021

Tomorrow marks Juneteenth—a day to acknowledge + celebrate the freedom of enslaved people in America. We, as a company, are taking time to reflect, educate and understand.
⠀
Here are some helpful resources and productive ideas for how we can all spend the day. This is just one small way we can continue to stay educated and committed to the ongoing fight against racism.
https://juneteenth.com/

Is your organization optimizing its digital care strategy? Join the conversation with Director, Coaching, & Training Ser...
06/02/2021

Is your organization optimizing its digital care strategy? Join the conversation with Director, Coaching, & Training Services, Tory Noto, with athenahealth alongside Macquarium's expert panel as they take a deeper dive into ways for Technology, CX, and insights teams to better leverage Care Teams and more robust insights, rapid feedback, and improve financial issues. Register now for the webinar on Thursday, June 10, at 12 pm. https://bit.ly/3wSYyU4

Happy Memorial Day weekend! Join us we remember and honor our heroes.
05/28/2021

Happy Memorial Day weekend! Join us we remember and honor our heroes.

Learn how your organization can leverage care teams' insights for CX impact. Join our own Experience Management Strategi...
05/26/2021

Learn how your organization can leverage care teams' insights for CX impact. Join our own Experience Management Strategic Advisor, Diane Magers, CCXP, along with our VP, Customer Experience, Brett Sharp, CX-PRO, MMR, and our featured guest Director, Coaching & Training Services, Tory Noto with athenahealth. Register today for our webinar on Thursday, June 10, at 12 pm. https://bit.ly/3oQqg0W

Join us on 6/10 for a live discussion with Macquarium and athenahealth who will be sharing their best practices and ins...
05/20/2021

Join us on 6/10 for a live discussion with Macquarium and athenahealth who will be sharing their best practices and insights to an innovative customer care team. They are redefining care and support to meet customer's needs throughout the journey.

athenahealth has one of the premier digital services for hospitals and doctors' offices and their support center handles more than 1 million contacts per year. Hear how they reduce hand-offs, resolve customer core issues, and provide robust insights back to product, development, onboarding, and marketing teams.

We will be discussing ways for Technology, CX, and Insights teams to better leverage Care Teams and more robust insights, rapid feedback, and improved financial success. Register now https://bit.ly/3yqo04G

Atlanta is a city of thinkers, doers, and passionate individuals who are eager creators, and innovators. Check out our l...
05/03/2021

Atlanta is a city of thinkers, doers, and passionate individuals who are eager creators, and innovators. Check out our latest job openings where you can go grow your career. Macquarium is hiring for several different positions. Come join our agency! https://lnkd.in/eueSm5q

Address

Atlanta, GA

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+14045544000

Website

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