01/27/2025
The number one response we got from Small Business owners about following up with leads is "We tried to call and it doesn't work."
Number two response: "We tried to email and text but those don't work either."
Over the past year, Buenly ran all 3 (text, email, call) in strategic order for 20+ Small Businesses, and guess what...they worked!
What's normally missing is strategy and timing for how these 3 come together to give you the best results at each level.
For example, the time of day you choose to call matters tremendously. Are you calling a B2C lead at 2pm or 6pm? Are you texting after or before you call? From the same line or different lines?
And the biggest determining factor, how many times are you reaching out? It normally takes somewhere between 4 - 12 touches in total to convert a lead.
If that sounds like what you've been doing, keep it up! If that's far from where you're at, send us a message!