CRESCITA

06/05/2026

McKinsey found that 71% of consumers expect personalized interactions, while 76% get frustrated when those expectations are not met. The business impact is equally clear: companies that excel at personalization can generate 40% more revenue from those efforts than average players.

Salesforce’s acquisition of Contentful is a clear signal that 1:1 personalization is now a foundational requirement. Agentforce Marketing provides the intelligence and activation layer for real-time personalization, while Contentful adds a native content layer that helps teams manage structured content, localize experiences, and deliver more relevant messages across channels at scale.

What Salesforce + Contentful delivers for marketing teams:
▶️A native content layer connected to Customer 360 and Data 360.
▶️ Structured content modeling, localization, governance, and API-first delivery.
▶️ Dynamic content orchestration across email, web, mobile, RCS, and commerce.
▶️ Brand-approved, AI-assembled experiences that reduce content silos and speed up ex*****on.
▶️ One content layer for more consistent personalization across channels and languages.

What sets Agentforce Marketing apart is its ability to go beyond campaign personalization. It supports real-time orchestration across the full customer journey, helping marketers assemble content, adapt experiences, and coordinate actions with richer context and more complex business rules.

At CRESCITA, we help brands move from AI experimentation to AI ex*****on, designing and activating 1:1 personalized customer journeys with Salesforce at scale that drives measurable loyalty and ROI.

Follow and contact CRESCITA today or to learn more about our Salesforce Agentforce Marketing solutions at 🔗 crescitacg.com

05/24/2026

The brands winning on loyalty are delivering 1:1 personalized customer journeys at scale, across every touchpoint, and turning AI into a measurable growth engine.

More than 8,000 organizations have already adopted Agentforce, contributing to over $1 billion in AI-driven revenue. The shift from experimentation to ex*****on is happening now. [Salesforce]

Salesforce Customer 360, Data Cloud, and Agentforce provide the foundation, connecting Agentforce products for Marketing, Sales, and Service with Experience Cloud, Slack, and Tableau into one unified system.

CRESCITA enables organizations with Salesforce to:
▶️ Unify customer data in real time across every touchpoint
▶️ Create a true Customer 360 view for behavioral, transactional, intent, and service history in a single living profile
▶️ Personalize cross-channel with AI-driven recommendations across Agentforce, Marketing Cloud, and Service Cloud
▶️ Drive intelligent, autonomous workflows with AI agents acting on customer signals 24/7, without waiting for a campaign to be scheduled
▶️ Scale hyper-personalized engagement across every channel, every journey stage, and every interaction

Fisher & Paykel deployed Salesforce Personalization and saw a 33% increase in order conversion and a 40% jump in product views, not from more spend, but from more relevance. [Salesforce]

The brands pulling ahead aren't outspending their competitors. They're out-knowing them. At CRESCITA, we help companies move from AI experimentation to AI ex*****on, designing and activating 1:1 personalized customer journeys with Salesforce that drive measurable loyalty and ROI.

Follow and contact CRESCITA today to learn more about our Salesforce Agentic Enterprise solutions at 🔗 crescitacg.com

04/17/2026

IDC projects that 45% of G2000 companies will adopt agentic AI-driven channel management by 2029, driving a 20% revenue uplift and a 30% improvement in partner satisfaction.

🌐 🏆 Salesforce Named a Leader in the IDC MarketScape: Worldwide Partner Relationship Management Applications 2025–2026.

This recognition isn't just a badge, it's a signal about where partner-led growth is heading. IDC's assessment highlights three core reasons Salesforce stands out:

▶️ Native integrations across the Salesforce ecosystem (Sales Cloud, Service Cloud, and beyond)
▶️ AI capabilities and an agentic road map powered by Agentforce
▶️ An extensive partnership ecosystem via AppExchange, AgentExchange, and MuleSoft.

Salesforce Partner Cloud is already built for that future. One unified platform for direct and indirect sales, with AI agents that automate routine partner interactions, surface real-time insights, and enable data-driven collaboration across the full partner lifecycle.

IDC Report:
🔗 https://www.salesforce.com/sales/resources/partner-cloud-idc-report/

At CRESCITA, we help companies unlock the full value of their Salesforce and agentic enterprise investment, including Partner Cloud.

Follow and contact CRESCITA today to learn more about our Salesforce Agentic Enterprise solutions at crescitacg.com

Salesforce named a Leader in IDC MarketScape.