09/06/2026
π§ If your Local Services Ads dashboard disappeared, don't recreate the account. It moved.
Google migrated LSA into Google Ads. We've been working inside migrated accounts, so here's the plain version of what actually changed and what it means for you π
π First, the name is going to scare you.
Your campaign now says "Performance Max." If you've been burned by PMax before, relax. This isn't that. It's a specialized pay-per-lead version: still Search and Maps only, still no keywords, still paying per lead instead of per click.
Different address. Same product.
π One path to memorize: Goals, then Conversions, then Leads.
That's your lead inbox now. Everything else in that account is noise you don't need.
β
The habit that matters most, and almost nobody's doing it.
Every lead lands as Active and just sits there. Most owners never touch it again.
Mark it Booked when you schedule the work. Mark it Completed when the work is done. Google says these statuses help organize your workflow and help their automated systems optimize over time.
It also gives you something you've probably never had: a real count of how many leads became actual jobs.
β Bad sale does not mean bad lead.
The rating is feedback, not a refund button. Rate it low for spam, robocalls, wrong numbers. Real stuff.
Somebody who got your estimate and went with a cheaper guy? That's a sales outcome, not a bad lead. Rating it low doesn't get you money back and just feeds Google bad information.
And if you keep getting wrong-area or wrong-service calls, don't assume Google will credit those. That's a targeting problem. Tell whoever runs your campaign so it gets fixed at the source.
π« Now the part nobody warns you about: Google Ads gives you way more buttons than you should be pressing.
Don't chase the Optimization Score. It measures how many of Google's suggestions you've accepted, not whether you're making money. A 100% score with a half-empty schedule is worth nothing.
Don't approve every recommendation. "Add a Demand Gen campaign" builds an entirely separate campaign, it's not a tune-up for this one. Sitelink suggestions come from generic logic that doesn't know what your campaign is.
Don't invent goals to fill empty boxes. A page view is not a lead. Don't make it a primary conversion.
Don't touch budget, bidding, service areas, or service types on your own. Simple rule: Leads page, yes. Campaign settings, ask first.
π What to actually watch.
Cost per lead is fine, but it's not the number. Cheap leads and profitable customers are two different things.
Watch booked jobs, completed jobs, and what percentage of your leads turn into scheduled work. Then divide your spend by booked jobs and by completed jobs. That's what a lead actually costs you.
One budget note: it's an average daily budget now, and your monthly ceiling is roughly that daily number times 30.4. Busy days can spend above the average. If you check your card weekly, you'll see spikes that are completely normal.
β° And mark October 1 on the calendar.
Google notified advertisers that missed calls during your posted business hours become billable leads if the caller stays on the line more than 20 seconds. About four rings. Nobody has to answer.
Go check your posted hours before then. If they say you're open when nobody's picking up, that's about to cost you.
π Last thing, and do it today: your leads only stay in there 60 days. Export them or get them into your CRM. That history is worth more than you think once you're trying to figure out what's working.
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